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The benefits of DAP
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Facilitate user onboarding with interactive guides and adapted resources, enabling rapid and efficient familiarization with business tools.
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Enhance exchanges within your team with feedback and targeted notifications updated in real time, ensuring that everyone stays abreast of the latest developments.
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Make your company's documentation resources (e-learning, videos, etc.) available in real time on your workstation.
Unleash the potential of your business tools
It's no longer a question of training, but of guiding users to the right place at the right time. Reduce errors, support users and make usage more fluid.
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Support, training and measurement for DEX
Integrated business info
Access essential information at the click of a button, without wasting time searching for the right business rule or document.
Feedback
Give your opinion easily on a process or specific points, and choose from 6 templates for optimal feedback.
Context-sensitive guidance & interactive onboarding
Interactive business guides, integrated into your business applications, guide your users step-by-step to get up to speed quickly and efficiently.
Push: The right information in the right place
Consult the critical information, the action to be taken and the management rule to be respected directly in the application next to the field, so that each message reaches the right person at the right time.
From the first steps to autonomy, with concrete, measurable results
Insights to guide your digital strategy
Predefined dashboards
Access configured dashboards to view performance and user engagement at a glance.
Exportable statistics
Get accurate, exportable data, ready to be integrated into your BI tools for in-depth analysis.
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Activity counters
Track and measure your users' key actions, enabling you to fine-tune your strategy based on their behavior.
Listen to your users
Easily collect and analyze user feedback, providing invaluable insights to optimize your content and user paths to accelerate your digital transformation.
Customer testimonials
Digital technology no longer holds their teams back. It supported them.
"By choosing K-NOW, our customer has clearly demonstrated its commitment to an enhanced user experience and simplified technology adoption. This tool isn't just a means of training, it's a gateway to wider digital adoption within the company."
"Thanks to K-NOW, we can now offer guided walkthroughs that unveil features and new versions of our software in an intuitive way. This marks a crucial step in our mission to make Val Software more accessible and simpler for all our users."
"The idea behind using K-NOW is to improve customer relations by helping our customers and users make better use of our tools on a daily basis. But it also allows us to improve user support by providing adapted help in real time on our applications. K-NOW has enabled us to drastically reduce our support tickets and therefore save money."
"By choosing K-NOW, our customer has clearly demonstrated its commitment to an enhanced user experience and simplified technology adoption. This tool isn't just a means of training, it's a gateway to wider digital adoption within the company."
"Thanks to K-NOW, we can now offer guided walkthroughs that unveil features and new versions of our software in an intuitive way. This marks a crucial step in our mission to make Val Software more accessible and simpler for all our users."
"The idea behind using K-NOW is to improve customer relations by helping our customers and users make better use of our tools on a daily basis. But it also allows us to improve user support by providing adapted help in real time on our applications. K-NOW has enabled us to drastically reduce our support tickets and therefore save money."
"By choosing K-NOW, our customer has clearly demonstrated its commitment to an enhanced user experience and simplified technology adoption. This tool isn't just a means of training, it's a gateway to wider digital adoption within the company."
"Thanks to K-NOW, we can now offer guided walkthroughs that unveil features and new versions of our software in an intuitive way. This marks a crucial step in our mission to make Val Software more accessible and simpler for all our users."
"The idea behind using K-NOW is to improve customer relations by helping our customers and users make better use of our tools on a daily basis. But it also allows us to improve user support by providing adapted help in real time on our applications. K-NOW has enabled us to drastically reduce our support tickets and therefore save money."
"K-NOW's interactive guides, known as guidance in our company, have enabled us to produce and make available signage elements such as tooltips, stickers and step-by-step instructions. These elements allow us to accompany and onboard, in a simplified way, our employees within our branches and subsidiaries in an industry that is increasingly regulated."
"Knowmore's support in developing the Cristal guides went perfectly. I really enjoyed working with the project manager, because of her responsiveness and professionalism. We were able to deliver complex, high-quality guides in just one month."
"France Travail's business applications include some 250 software packages. Today, guidance is deployed on more than 150 applications, enabling us to alert, support and guide advisors in their workflow on the various business tools."
"K-NOW's interactive guides, known as guidance in our company, have enabled us to produce and make available signage elements such as tooltips, stickers and step-by-step instructions. These elements allow us to accompany and onboard, in a simplified way, our employees within our branches and subsidiaries in an industry that is increasingly regulated."
"Knowmore's support in developing the Cristal guides went perfectly. I really enjoyed working with the project manager, because of her responsiveness and professionalism. We were able to deliver complex, high-quality guides in just one month."
"France Travail's business applications include some 250 software packages. Today, guidance is deployed on more than 150 applications, enabling us to alert, support and guide advisors in their workflow on the various business tools."
"K-NOW's interactive guides, known as guidance in our company, have enabled us to produce and make available signage elements such as tooltips, stickers and step-by-step instructions. These elements allow us to accompany and onboard, in a simplified way, our employees within our branches and subsidiaries in an industry that is increasingly regulated."
"Knowmore's support in developing the Cristal guides went perfectly. I really enjoyed working with the project manager, because of her responsiveness and professionalism. We were able to deliver complex, high-quality guides in just one month."
"France Travail's business applications include some 250 software packages. Today, guidance is deployed on more than 150 applications, enabling us to alert, support and guide advisors in their workflow on the various business tools."
Key advantages
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Our solutions are compatible with a wide range of business applications: HRIS, ERP, PLM, Purchasing IS, CRM, and many others. Our digital adoption platform ensures a smooth, efficient integration, whatever your corporate software ecosystem might be.
Discover our applications
Our solutions
Create 100% realistic software teaching exercises for hands-on training. Cut costs on training environment maintenance.
Broadcast messages and walkthroughs on top of your applications. Offer business assistance within the workflow. Improve user experience and software adoption.
Track key indicators and measure user engagement as well as digital adoption of your applications. Make the most of your investments.
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Our partners
Success stories
Find out how Knowmore is redefining digital adoption: inspiring stories of transformation where companies use our solutions to be on top of their digital tools and reach new heights.
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What is K-NOW?
K-NOW is a Digital Adoption Platform designed to facilitate the onboarding and day-to-day use of various business applications. K-NOW accelerates the digital transformation of business processes.
How does K-NOW improve digital adoption?
K-NOW offers onboarding paths, intelligent guidance and alerts tailored to user profiles for a better experience. K-NOW is no-code.
What types of applications does K-NOW support?
K-NOW is compatible with all types of web application, and progressive web app CRM, ERP, SIRH, PLM, GMAO, Achat in Saas pu On-premise.
Is K-NOW suitable for an international audience?
Yes, K-NOW's aids and guides are multilingual. Users are accompanied in the language of their choice.