Accelerate the adoption of SAP S/4HANA Cloud.
Support your employees directly within SAP with contextual guidance, continuous training and assistance available exactly when they need it.
Comprehensive support to make adoption easier.
Turn a powerful ERP into a simple experience for every user.
SAP S/4HANA Cloud centralizes your company’s strategic processes. K-NOW helps your teams master its features faster through integrated, personalized and measurable support.
SAP adoption for your users.
Deliver help, training and communications directly within SAP without interrupting business processes.
Bring every function into the same tool
SAP covers finance, purchasing, logistics and HR, yet each function sees only its own window and knows none of the others’ rules. Guidance follows the person’s role, not the module.
Get the data right at source
A wrong cost centre or a loose posting only surfaces at close, when correcting it costs most. The rule appears in the field, while the entry is being made.
Keep up with the release cadence
Between version upgrades and configuration changes, screens move several times a year. Help content follows those changes without relaunching a training plan.
From first steps to autonomy.
Continuous support within SAP.
Rehearsing transactions before the switch
Each role replays its own transactions on a copy of SAP: raising an order, posting an invoice, issuing stock. Real data never moves.
Help inside the transaction
When a user stalls on a mandatory field, the explanation appears in the transaction itself, without switching screens or calling the key user.
What usage reveals
You measure which entities really follow the process, which fields stay empty, and at what step users abandon their transaction.
The cloud ERP for managing your business processes.
SAP covers a wide range of business needs, including finance, logistics, procurement, human resources, customer relationship management and expense management.
The ecosystem includes SAP S/4HANA, SAP SuccessFactors, SAP Concur and several cloud services. This broad functional scope makes user enablement essential to successful adoption.
Expertise deployed at scale.
Knowmore in numbersERP transitions delivered at scale.
An SAP go-live hits thousands of occasional users, on processes they run only a few times a month. Here is how Knowmore secures that kind of rollout.
All success stories →
RetailLOREA programme: Intermarché combines immersive K-STUDIO training with K-NOW guidance to prepare, guide and empower users before, during and after go-live.
Read the success story →
Banking & financial servicesHSBC trains 10,000 employees across 70 distinct populations on the processes of its global portal, ahead of go-live.
Read the success story →A complete suite for successful SAP adoption.
Support your employees in real time within SAP for frictionless adoption.
Create realistic SAP simulations so users can learn by doing in a risk-free environment.
Measure usage, engagement and friction points to improve adoption.
Get the most out of your software.
SAP adoption: your questions.
How do you prepare users before an SAP go-live?
How do you reduce support tickets after go-live?
How do you train on S/4HANA without touching production data?
How do you measure real SAP adoption?
How do you get through the cutover weekend?
Conversion or rebuild: what changes for adoption?
Accelerate SAP adoption at every stage of the user journey.
Discover how Knowmore can reduce training needs, streamline processes and empower your employees.
Talk to our expert