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Analytics to measure and optimize digital adoption

The K-VALUE Analytics Platform gives you a clear and straight snapshot of business tools adoption and user engagement. The indicators help business teams, POs and DAEs to easily assess the Digital Adoption of business and collaborative applications. The Adoption Cockpit gives you the keys to optimize the user experience for a successful digital transformation.

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Assess the Adoption of your Business Applications

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Impact of change and training strategies
Assess the impact of your actions and investments. How is your change strategy impacting your business? How are training initiatives and business contextual aids impacting the adoption of your current and latest applications ? Are you reaching your goals?
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Digital adoption for Applications
Focus on the overall adoption level, for each of your applications: by profile, by industry, by region, after 1 month, 6 months, 1 year. Do you see any gaps? Which ones? What are your options for increasing adoption, improving productivity, lowering support requests and improving the user experience?
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Easy to set up and to make sense of
Thanks to the natural interface, the PO/Analyst can create their Adoption Cockpit with their own criteria to assess application adoption. Analysis Cards show the adoption rate and let them know whether the objective has been reached.

K-VALUE for decision-makers

Decision-makers have access to assessment indicators from the user's point of view for Digital Adoption, before and after deploying a new IS or version. K-VALUE makes it easy to gauge the effects of change management, training and support initiatives.
K-VALUE helps companies plan customized or large-scale multimodal strategies to simplify the teams use of applications, in order to better meet their performance objectives.

Real-time KPIs

With KPIs, the instruction of expected ROIs is easier and the total cost of ownership (TCO)'s effective value of applications is more accurately assessed. K-VALUE helps decision-makers interpret KPIs to assess adoption's progress and to decide on how to properly steer transformation and adoption strategy. Product teams no longer have to wait for the analysis of extracts requested from the IT department.

Adoption indicators

The Adoption Dashboard makes it easy to assess the level of adoption of your various business tools: are things going up with HRIS, CRM and PLM adoption, or do you need to tweak them? Are they on par with goals and with the investments that were made? With the Adoption Cockpit, refine your analysis of the various adoption rates before you can decide whether to take corrective action and make progress. This could translate to: improving business processes, optimizing in-app guidance and advice, training or additional training, etc.

Free your IT department from time-consuming processes with K-Now

Project teams and product managers can independently analyze commitment and effective adoption before and after the deployment of a new IS upgrade. K-VALUE remains agnostic. This means that IT Departments can implement K-VALUE for any type of application, independently of any change management project.
Demo
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+7 million users

-55%

training cost

+60%

user engagement

-50%

support inquiries

K-VALUE for POs / Analysts / DAEs

POs/Analysts can easily assess the achievement of the digital adoption goals they have set.

Customized Adoption Cockpit per application

Thanks to the Cockpit, get the whole picture of a business application's adoption cycle: be it the initial user engagement on its latest version, the adoption of features, or the continuous advancement of coworkers such as: adoption rate for a business process, completion rate for a specific field… get to know whether your goal was reached.

Flexible and simple to use

The Adoption Cockpit features Analysis Maps. POs/Analysts set them according to the goals set for their business application's adoption. Deliberately simple and intuitive, they allow POs/Analysts, through logical questions and suggestions, to customize their own Adoption Cockpits. This way, they can easily interpret them and upgrade them according to the criteria they wish to track.

Continuous improvement of adoption

Through user engagement, adoption and progression, the Adoption Cockpit helps to keep track of achievements and potential adoption hurdles. This way, you can ultimately figure out the optimization efforts, change actions or additional support required for users. K-VALUE promotes a continuous progression and a sustainable digital adoption.
Demo
Dashboard mockup

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Software compatibility

Our solutions are compatible with a wide range of business applications: HRIS, ERP, PLM, Purchasing IS, CRM, and many others. Our digital adoption platform ensures a smooth, efficient integration, whatever your corporate software ecosystem might be.

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Our solutions

Create 100% realistic software teaching exercises for hands-on training. Cut costs on training environment maintenance.

Step-by-step exercises
Guided tours or videos
Quizzes - Evaluations
100% realistic SCORM® format

Broadcast messages and walkthroughs on top of your applications. Offer business assistance within the workflow. Improve user experience and software adoption.

Onboarding - Feedback by user profile
Intelligent and conditional guidance
Instant access to all your content
Multilingual and localized

Track key indicators and measure user engagement as well as digital adoption of your applications. Make the most of your investments.

Real-time KPIs
User engagement indicators
Assessment of user adoption
Suggestions for optimizing digital adoption

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Success stories

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Find out how Knowmore is redefining digital adoption: inspiring stories of transformation where companies use our solutions to be on top of their digital tools and reach new heights.

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FAQ
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01

What is K-VALUE?

K-VALUE is an analytics platform designed to measure key indicators and optimize the digital adoption of business applications.

02

How can K-VALUE help my company?

By providing real-time analysis of application adoption, K-VALUE helps identify areas for improvement to increase efficiency and digital adoption. K-VALUE fosters continuous progress and sustainable digital adoption, guaranteeing the success of digital transformation...

03

What features does K-VALUE offer?

The general Adoption Dashboard shows the adoption trend by application (👍-👎). The Adoption Cockpit for a specific business application is made up of global usage statistics and Analysis Maps defined by you, enabling you to measure the percentage of adoption of a business process, the percentage of completion of a field...

04

Is K-VALUE easy to use?

POs/Analysts create their own tailor-made Adoption Cockpit with the help of logical questions. Designed with an intuitive interface, K-VALUE lets them easily interpret and analyze the defined criteria, and update them with ease.