Accelerate the adoption of Ivalua.
Support your employees directly within Ivalua with contextual guidance, continuous training and assistance available exactly when they need it.
Continuous support throughout the Source-to-Pay cycle.
Turn your procurement processes into a simple experience for every user.
Ivalua digitalizes the entire Source-to-Pay cycle: sourcing, suppliers, contracts, purchasing, orders and invoicing. K-NOW helps your teams master these processes faster through integrated, personalized and measurable support.
Drive Ivalua adoption across your user base.
Deliver assistance, training and communications directly within Ivalua without interrupting procurement processes.
Make a bespoke configuration stick
Ivalua is configured in fine detail, and every configuration creates its own screens. Help is written in-house and follows your rules, instead of repeating a vendor standard.
Cover the whole chain
From sourcing to payment, the same people are not involved end to end. Each stage has its own audience, and therefore its own support.
Follow your own configuration cycles
A new approval rule, an amended form: changes come from you, not from the vendor. Your teams update the help at the same pace.
From first steps to full autonomy.
Continuous support within Ivalua.
Rehearsing on your configuration
Users practise on a copy of your Ivalua, with your forms and your approval flows — not on a generic demonstration.
Help that speaks your vocabulary
The labels from your configuration are reused as they are in the help, so users find the same words on screen and in the explanation.
Checking what the configuration produces
Measurement shows which forms actually block users and which approval flows are bypassed: enough to fix the configuration, not just to train.
The Source-to-Pay platform for managing your spend.
Ivalua helps organizations digitalize procurement and spend management through a platform covering the entire Source-to-Pay cycle.
Its extensive functionality and wide range of user profiles make effective user support essential to standardize practices, reduce errors and accelerate adoption.
Expertise deployed at scale.
Knowmore in numbersSourcing and suppliers: rollouts at scale.
On Ivalua, value is created upstream: tenders, contracts, supplier master data. Long journeys, run by people who are not full-time buyers.
All success stories →
RetailLOREA programme: Intermarché combines immersive K-STUDIO training with K-NOW guidance to prepare, guide and empower users before, during and after go-live.
Read the success story →
Banking & customer relationsCap Client 3.0 programme: La Banque Postale trains its employees on Isilis with K-STUDIO, across its two commercial and banking networks.
Read the success story →A complete suite for successful Ivalua adoption.
Assist your employees in real time within Ivalua for frictionless adoption.
Create realistic Ivalua simulations so users can learn by doing in a risk-free environment.
Measure usage, engagement and friction points to continuously improve Ivalua adoption.
Get more from your business applications.
Ivalua adoption: your questions.
How do you bring requesters and suppliers on board with Ivalua?
How do you train users before an Ivalua go-live?
How do you cut data entry errors and non-compliant requests?
How do you measure real Ivalua adoption?
Accelerate Ivalua adoption across the entire Source-to-Pay cycle.
Discover how Knowmore can reduce training requirements, secure procurement processes and empower your employees to work more independently within Ivalua.
Talk to our expert