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Facilitate the adoption of Ivalua
Ivalua is a powerful purchasing, procurement and expense management software designed to simplify internal business processes. With its comprehensive Source-to-Pay suite, it enables collaborative management of suppliers, contracts and purchasing. K-NOW accelerates the adoption of Ivalua by guiding your teams through its functionalities, optimizing the learning curve and operational efficiency of your employees.
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User adoption of Ivalua
Ivalua covers the entire purchasing process: sourcing, suppliers, contracts, orders, and invoicing. Its rich functionality requires support to avoid errors, streamline operations, and ensure consistent adoption. K-NOW optimizes the use of Ivalua by providing interactive guides and real-time support directly within the tool. Your users benefit from self-guided training, contextual tooltips, and continuous communication for quick and effective onboarding. Knowmore makes the tool more intuitive with embedded support and practical guides.
From the first steps to autonomy, with concrete, measurable results
Parcours utilisateur type
Onboarding guidé
Knowmore guides your users step by step through Ivalua: sourcing, purchasing, contracts, invoices, and supplier management, directly in the interface.
Aide contextuelle
Tooltips, tutorials, and integrated explanations enable quick familiarization, reduce errors, and ensure secure execution of purchasing processes.
Mesure & amélioration continue
Knowmore analyse les usages dans Ivalua : étapes bloquantes, taux de complétion, erreurs fréquentes. Ces données permettent d’optimiser les contenus, d’améliorer l’efficacité opérationnelle et de renforcer l’adoption sur toute la chaîne Source-to-Pay.
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CAC 40 customers
referenced by UGAP and RESAH
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Countries
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Millions of users
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Business applications for several customers
Testimonials
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"The flexibility of the solution, its adaptability to the agendas of the people being trained and its availability at all times make it an ideal tool for continuous training, consolidating and securing the transformation. Deputy Managing Director, in charge of transformation projects at Agence ANRU."
"Today our Customer Support teams are autonomous and responsive when it comes to creating and updating help or introducing new Qrew features. Chloé Quick MS."
"BNP wanted to enable branch advisors in close contact with customers and prospects to demonstrate "Mes Comptes" and guide them remotely when necessary. The bank also wanted to offer its customers a hands-on solution to familiarize themselves with "Mes Comptes" without the risk of making mistakes with their personal accounts.
Result: The number of unique visitors to the "Mes Comptes" simulator increased by 250%, with 24,000 unique visitors per month."
Discover our white papers
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Get the most out of your software
Our solutions
Create 100% realistic software teaching exercises for hands-on training. Cut costs on training environment maintenance.
Step-by-step exercises
Guided tours or videos
Quizzes - Evaluations
100% realistic SCORM® format
Broadcast messages and walkthroughs on top of your applications. Offer business assistance within the workflow. Improve user experience and software adoption.
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Onboarding - Feedback by user profile
Intelligent and conditional guidance
Instant access to all your content
Multilingual and localized
Track key indicators and measure user engagement as well as digital adoption of your applications. Make the most of your investments.
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Real-time KPIs
User engagement indicators
Assessment of user adoption
Suggestions for optimizing digital adoption
Knowmore guides your users step by step through Ivalua: sourcing, purchasing, contracts, invoices, and supplier management, directly in the interface.
User adoption of Ivalua
Ivalua covers the entire purchasing process: sourcing, suppliers, contracts, orders, and invoicing. Its rich functionality requires support to avoid errors, streamline operations, and ensure consistent adoption. K-NOW optimizes the use of Ivalua by providing interactive guides and real-time support directly within the tool. Your users benefit from self-guided training, contextual tooltips, and continuous communication for quick and effective onboarding. Knowmore makes the tool more intuitive with embedded support and practical guides.
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Facilitate user adoption of Ivalua
Help your users adopt Ivalua quickly
Enhance interaction with your users
Success stories
Find out how Knowmore is redefining digital adoption: inspiring stories of transformation where companies use our solutions to be on top of their digital tools and reach new heights.
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