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Secure your digital transformation without burdening your IT department

Knowmore helps you deploy, govern and measure the use of your digital tools, while reducing the burden on IT support and maximizing user satisfaction.

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Visibility into tool usage and
performance
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Fast, non-intrusive deployment
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Reduce tickets
and support costs
Your challenges

The challenges facing IT Departments in the face of digital transformation

Information systems departments play a central role in the success of transformation projects: they orchestrate tools, secure usage, steer innovation and must guarantee day-to-day performance. But their mission does not end with technical deployment: they must also ensure real adoption, while controlling costs and reducing pressure on support.

Managing transformation in a complex IS

Faced with a dense and evolving application stack, it becomes difficult to guarantee coherent and consistent use across all business tools.

Reduce pressure on IT support

IT teams are often saturated by recurring Level 1 requests, linked to user errors or a lack of user autonomy.

Secure and rationalize the IS

Between business expectations and regulatory requirements, the IT department must constantly balance speed of execution and risk control.

A solution tailored to your IT architecture

How Knowmore fits into your IT environment

Safety & compliance

Login via SSO, fine-grained role management and native RGPD compliance. The solution integrates seamlessly with your existing security policies.

Connectivity

Total interoperability with your SaaS web-based business applications (Workday, SAP, Salesforce, etc.), for unified onboarding and management across your entire ecosystem.

Technical agility

No code and zero local agents. Knowmore is rapidly activated without technical dependency, facilitating large-scale deployment.

Centralized dashboards

Global monitoring of usage, adherence and adoption for all user profiles, across your entire information system.

Key features for IT Departments

Monitoring adoption and ROI

Continuously measure actual application usage, adoption rates by profile and user progress. Visualize the impact of training, change or support actions as soon as they are implemented.

Real-time performance monitoring

Centralize key indicators to assess the profitability of your digital investments. K-VALUE helps you link usage, experience and business efficiency for a clear and exploitable digital ROI.

Unified experience for all users

Offer continuity of use, guidance and measurement across all your applications, regardless of profiles or entities. A consistent experience, designed for everyone, aligned with your business processes and objectives.

Measurable benefits for the IT department

1
-30% fewer support tickets on average
Users find their answers in the tool, without having to call on IT.
2
-50%faster time to market to a new process
Adoption is immediate, thanks to integrated guided pathways.
3
Full visibility of usage andassimilation
A centralized dashboard to monitorassimilation in real time.
4
Closer collaboration between IT and business
Better understood tools, better aligned projects.

"K-NOW's interactive guides, called guidance in our company, have enabled us to produce and make available signage elements such as tooltips, stickers and step-by-step instructions. These elements make it easier to support and onboard our employees in our branches and subsidiaries in an increasingly regulated industry."Banking & Insurance IS Service Offering Manager"

Director, Banking & Insurance IS Service Offering

Designed for your IT requirements

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Multi-tool usage dashboard

Monitor toolassimilation in real time, by business line, BU or segmentation, and manage your digital projects with concrete ROI indicators.

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Notification and alert system

Be informed immediately of drops in usage, friction peaks or anomalies, so you can intervene before problems set in.

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Automated context-sensitive help

Reduce your support workload from day one with integrated support that answers users' questions without mobilizing your teams.

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Simple integration (SSO, API, IAM)

Deploy Knowmore rapidly in your existing ecosystem, with IT-standard levels of security, compliance and access management.

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Content versioning

Keep control of your guidance content, ensuring global consistency despite functional or organizational changes.

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Multi-profile / multi-app support

Offer a consistent experience to all your users, whatever their tools, roles or level of digital maturity.

 What if you became an augmented CIO?

Free your IT team from adoption management, manage your tools like products, and accelerate your digital projects.

Talk to our expert

Key advantages

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Software compatibility

Our solutions are compatible with a wide range of business applications: HRIS, ERP, PLM, Purchasing IS, CRM, and many others. Our digital adoption platform ensures a smooth, efficient integration, whatever your corporate software ecosystem might be.

Discover our applications
Salesforce logoIvalua logoSAP logoOracle logoAras logoWorkday logo

Our partners

Success stories

See more

Find out how Knowmore is redefining digital adoption: inspiring stories of transformation where companies use our solutions to be on top of their digital tools and reach new heights.

Testimonials
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01

What is K-NOW?

K-NOW is a Digital Adoption Platform designed to facilitate the onboarding and day-to-day use of various business applications. K-NOW accelerates the digital transformation of business processes.

02

How does K-NOW improve digital adoption?

K-NOW offers onboarding paths, intelligent guidance and alerts tailored to user profiles for a better experience. K-NOW is no-code.

03

What types of applications does K-NOW support?

K-NOW is compatible with all types of web application, and progressive web app CRM, ERP, SIRH, PLM, GMAO, Achat in Saas pu On-premise.

04

Is K-NOW suitable for an international audience?

Yes, K-NOW's aids and guides are multilingual. Users are accompanied in the language of their choice.