By clicking "Accept", you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.

Streamline software navigation, optimize operational performance

You manage critical processes where every error or friction is costly.
Knowmore lets you deploy faster, guide users directly into your software (ERP, CRM, HRIS, etc.), and detect sticking points.

Your challenges

The challenges faced by operations managers when using business tools

Operations departments are the guarantors of the fluidity, performance and conformity of business processes. They are on the front line when it comes to deploying critical tools (Sage, Coupa, Ivalua, etc.), while at the same time having to cope with diversity in the field, rigorous procedures and urgent deliverables. Tool adoption becomes a strategic lever... but one that is often difficult to manage.

Adopting complex software without slowing down teams

Business processes are often rigid and poorly understood, which slows down skills development and creates a risk of misalignment in the field.

Dealing with heterogeneous profiles and contexts

Staff turnover, differences in digital maturity or local specificities make alignment difficult to guarantee without constant effort.

Ensuring operational efficiency despite change

Every error or friction in a tool has a direct impact on lead times, productivity and quality, a constant risk during the deployment phases.

our answers

Your operational priorities, our integrated support

Ready-to-use, multi-tool guidance content

Knowmore offers content that can be immediately activated in your business tools (Sage, Ivalua, Coupa...), to guide users through key tasks without the need to refer to training materials. This means you can get started quickly, even in complex environments.

Customized paths by profile or BU

Each employee has access to a guidance path adapted to his or her role, level of autonomy or location. In this way, you can respond to the specific needs of each entity without sacrificing overall consistency, and ensure a truly relevant increase in skills.

Direct interface support

The user is guided into his tool, just when he needs it, without changing windows or interrupting his activity. This in situ guidance reduces handling errors, boosts productivity and enhances the user experience in a fluid, natural way.

Usage analytics &assimilation indicators

Knowmore gives you a clear view of adoption in the field: which users are active, which modules are under-utilized, where the bottlenecks are. As a result, you no longer pilot your projects blindly, but with concrete, actionable data.

Automatic re-onboarding & integrated training

Thanks to integrated guidance, new arrivals, rotating teams and temporary staff can learn new skills without the need to involve key users or the support team. Learning becomes continuous, contextualized and accessible at all times, a major asset in high-turnover environments.

Knowmore integrated into your operational tools

ERP, HRIS, CRM... your tools are in good hands

Context-sensitive guidance directly in the interface

Users are guided step by step, without having to leave their screen to consult training aids (pdf, videos...).

Fast, no-code deployment, no IT dependency

The solution is easy to install, with no need to mobilize your technical teams.

Customize courses according to profile

Each employee sees only the content relevant to his or her operational role.

Continuous updates to keep pace with evolving procedures

Content can be adjusted at any time to reflect the latest internal practices and in response to user feedback.

Key functionalities for Operations

Precise deployment management

Track theassimilation tools by team, process or other segmentation, and quickly identify sticking points. This means you can adjust your actions without waiting for feedback from the field, which is often late.

Adapted to professions, skills, BU

Each user benefits from targeted support, depending on his or her role, site or expertise. This ensures better assimilation , while respecting local and business specificities.

Immediate user autonomy

Your teams work independently, step by step, directly in the tool, without having to read a procedure or ask for support. This enables them to be productive, even with complex or new tools.

Measurable benefits for the IT department

50% less training time thanks to on-site learning

Employees learn directly from the tool, as they use it, without the need for time-consuming and costly top-down training.

-30% fewer data entry errors in business ERP systems

Step-by-step guidance and conditional messages reduce critical errors in sensitive processes (orders, validations, allocations, etc.).

+60% software adoption in the first 30 days

Adoption is rapid and lasting, even for teams with little digital expertise, thanks to a guided, contextualized approach.

Transversal standardization of practices in a multi-site group

The same procedures are followed everywhere, limiting differences in interpretation between entities, zones or subsidiaries.

"K-NOW's interactive guides, called guidance in our company, have enabled us to produce and make available signage elements such as tooltips, stickers and step-by-step instructions. These elements make it easier to support and onboard our employees in our branches and subsidiaries in an increasingly regulated industry."Banking & Insurance IS Service Offering Manager"

Director, Banking & Insurance IS Service Offering

Designed for the realities of the field

Integrated context-sensitive help

Teams no longer need to interrupt their work to seek help or wait for training: they are guided in real time, in their tools, to stay productive.

Customizable routes

Each profile, whether local, business or hierarchical, benefits from targeted support, which avoids frustration and reinforces individual and collective efficiency.

Adoption dashboard

You can quickly identify areas of friction thanks to granular adoption indicators, and adjust support before bottlenecks affect the business.

Multi-tool deployment

You can guarantee a consistent user experience across all your business tools, thus limiting deviations and securing your critical processes.

No technical prerequisites

You can deploy support without having to depend on long technical projects, which means you can act quickly and agilely, and respond to constraints on the ground.

Customer testimonial

Feedback from DSI K-NOW at Action Logement Services (ALS)

Smoother operations, more autonomous users

Free your operational teams from errors, delays and doubts. Knowmore enables you to adopt the right practices, at the right time, without breaking the rhythm.

Key advantages

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse tincidunt sagittis eros. Quisque quis euismod lorem. Etiam sodales ac felis id interdum.

Learn more

Lorem ipsum
‍Loremipsum dolor sit amet, consectetur adipiscing elit. Suspendisse tincidunt sagittis eros.
Lorem ipsum
‍Loremipsum dolor sit amet, consectetur adipiscing elit. Suspendisse tincidunt sagittis eros.
Lorem ipsum
‍Loremipsum dolor sit amet, consectetur adipiscing elit. Suspendisse tincidunt sagittis eros.

Software compatibility

Our solutions are compatible with a wide range of business applications: HRIS, ERP, PLM, Purchasing IS, CRM, and many others. Our digital adoption platform ensures a smooth, efficient integration, whatever your corporate software ecosystem might be.

Discover our applications

Our solutions

Create 100% realistic software teaching exercises for hands-on training. Cut costs on training environment maintenance.

Step-by-step exercises

Guided tours or videos

Quizzes - Evaluations

100% realistic SCORM® format

Broadcast messages and walkthroughs on top of your applications. Offer business assistance within the workflow. Improve user experience and software adoption.

Onboarding - Feedback by user profile

Intelligent and conditional guidance

Instant access to all your content

Multilingual and localized

Track key indicators and measure user engagement as well as digital adoption of your applications. Make the most of your investments.

Real-time KPIs

User engagement indicators

Assessment of user adoption

Suggestions for optimizing digital adoption

Our partners

Partner with us

Find out how Knowmore is redefining digital adoption: inspiring stories of transformation where companies use our solutions to be on top of their digital tools and reach new heights.

Val Software

Action Logement Services

QuickMS

Testimonials

No items found.

FAQ

Request a demo

What is K-NOW?

K-NOW is a Digital Adoption Platform designed to facilitate the onboarding and day-to-day use of various business applications. K-NOW accelerates the digital transformation of business processes.

How does K-NOW improve digital adoption?

K-NOW offers onboarding paths, intelligent guidance and alerts tailored to user profiles for a better experience. K-NOW is no-code.

What types of applications does K-NOW support?

K-NOW is compatible with all types of web application, and progressive web app CRM, ERP, SIRH, PLM, GMAO, Achat in Saas pu On-premise.

Is K-NOW suitable for an international audience?

Yes, K-NOW's aids and guides are multilingual. Users are accompanied in the language of their choice.