Accelerate the adoption of Salesforce.
Support your teams directly within Salesforce with contextual guidance, continuous learning, and assistance available exactly when they need it.
End-to-end support to drive adoption.
Turn a powerful CRM into a simple experience for every user.
Salesforce centralizes customer data and sales, marketing, and service processes. K-NOW helps your teams master their day-to-day use faster through embedded, personalized, and measurable support.
Drive Salesforce adoption across your teams.
Deliver help, training, and communications directly within Salesforce without disrupting your teams’ workflow.
Win over the people who sell
A sales rep judges the CRM by the time it costs them. As long as entering data costs more than it returns, they will keep their spreadsheet. Guidance lowers that cost on every screen.
Make the pipeline reliable
A poorly qualified opportunity, a duplicate account, an invented close date: the forecast becomes unreadable. The rules surface at the moment of entry.
Support every process change
A new mandatory field, a new sales stage, a new assignment rule: commercial processes move often. Help follows without gathering the teams.
From first steps to full autonomy.
Continuous support within Salesforce.
Rehearsing your own cycle
Each profile replays its tasks on a copy of Salesforce: creating an opportunity, moving it forward, closing it — with your stages and your fields.
Help inside the record
As a record is filled in, what is expected appears in the field concerned, rather than in a sales handbook nobody reopens.
Seeing what is really filled in
Measurement shows which fields are completed, which are skipped, and which teams bypass the stages of the sales cycle.
The CRM for managing the entire customer relationship.
Salesforce enables companies to centralize customer data and support their sales, customer service, marketing, and commerce processes.
Its ecosystem covers a wide range of use cases and user profiles. This functional richness makes user enablement essential to drive adoption, standardize practices, and maintain data quality.
Expertise deployed at scale.
Knowmore by the numbersDriving adoption of a customer-facing tool.
On a CRM, value depends on what sales teams and advisors actually record. Two large-scale programmes run on customer-facing applications.
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Banking & customer experienceBNP Paribas offers an interactive replica of its Mes Comptes app built with K-STUDIO: advisors demonstrate it, customers practise risk-free.
Read the success story →
Banking & customer relationsCap Client 3.0 programme: La Banque Postale trains its employees on Isilis with K-STUDIO, across its two commercial and banking networks.
Read the success story →A complete suite to make Salesforce adoption a success.
Support your teams in real time within Salesforce for frictionless adoption.
Create realistic Salesforce simulations so teams can learn by doing in a risk-free environment.
Measure usage, engagement, and friction points to continuously improve Salesforce adoption.
Get more value from your software.
Salesforce adoption: your questions.
How do you get complete, reliable data entry in Salesforce?
How do you train sales teams without pulling them off the field?
How do you support a new release or a new process?
How do you measure real CRM adoption?
Accelerate Salesforce adoption at every stage of the user journey.
Discover how Knowmore can reduce training needs, improve data quality, and empower Salesforce users to work more independently.
Talk to our expert