Accelerate the adoption of 3DEXPERIENCE.
Support your employees directly within 3DEXPERIENCE with contextual guidance, continuous training and assistance available exactly when they need it.
Continuous support to simplify the user experience.
Turn a powerful PLM platform into a simple experience for every user.
3DEXPERIENCE connects teams, data and processes within a single collaborative environment. K-NOW helps your employees master its features faster through integrated, personalized and measurable support.
Drive 3DEXPERIENCE adoption for your users.
Deliver assistance, training and communications directly within 3DEXPERIENCE without interrupting business processes.
Getting a platform adopted, not a piece of software
3DEXPERIENCE brings design, simulation, manufacturing and collaboration into one place. Users do not always know where their own scope begins: guidance brings them back to their role.
Make the purchased roles pay off
A licence bought is not a role used. Many functions go unexplored for want of a guided first step, even though they are already paid for.
Guide work across disciplines
A designer, a simulation engineer and a manufacturing engineer do not handle the same objects on the same platform. Help explains the object in the context of whoever opens it.
From first steps to full autonomy.
Continuous support within 3DEXPERIENCE.
Rehearsing on your own role
Each discipline replays its tasks on a copy of the platform, with the roles and rights it will have in production.
Help inside the object
When a user opens an object that did not come from their discipline, the explanation appears on screen rather than in general documentation.
Measuring the roles actually used
Measurement cross-references roles assigned against roles actually opened: enough to target support and to inform licence renewals.
A collaborative platform connecting products, data and teams.
Dassault Systèmes' 3DEXPERIENCE platform centralizes data, processes and collaboration throughout the product lifecycle.
Its ecosystem covers a wide range of use cases, from design and manufacturing to product data management and collaboration. This extensive functionality makes effective user support essential for successful adoption.
Expertise deployed at scale.
Knowmore in numbersComplex engineering environments, supported day to day.
Design offices, subcontractors, project teams spread across sites: the 3DEXPERIENCE platform only pays off if everyone knows how to use it at the right moment.
All success stories →
Aerospace & defenceAirbus guides its people directly inside their business applications in a complex international environment — a long-standing partnership, extended by the co-innovation of K-VALUE.
Read the success story →
Retail · PLMCristal Optimisations relies on K-NOW to support users of PLM solutions and streamline demanding retail processes, with teams autonomous on content updates.
Read the success story →A complete suite to drive successful 3DEXPERIENCE adoption.
Assist your employees in real time within 3DEXPERIENCE for seamless adoption.
Create realistic 3DEXPERIENCE simulations so users can learn by doing in a risk-free environment.
Measure usage, engagement and friction points to continuously improve adoption.
Get the most out of your software.
3DEXPERIENCE adoption: your questions.
How do you build skills on 3DEXPERIENCE and CATIA?
Why does PLM adoption so often fall short?
How do you succeed in a PLM migration to 3DEXPERIENCE?
How do you measure real platform usage?
Accelerate 3DEXPERIENCE adoption at every stage of the user journey.
Discover how Knowmore can reduce training needs, streamline collaborative processes and empower your teams to work more independently.
Talk to our expert