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Accelerate your SaaS software adoption

Interactive onboarding, integrated support, continuous adoption: offer your users a seamless and self-sufficient experience, right from the first click.

Your Challenges

Key challenges for SaaS providers

In a context where customer retention and scalability are key, product adoption becomes an essential strategic lever:

Accelerate client onboarding

Offer quick onboarding without over-engaging Customer Success teams.

Reduce the volume of support tickets

Alleviate pressure on support by making users more self-sufficient.

Ensure the adoption of key features

Maximize the perceived value of the product by promoting the use of new features.

Reduce churn

Offer a smooth, intuitive, and guided experience to enhance satisfaction and loyalty.

our answers

Optimize the adoption and performance of your SaaS software

Key features for software vendors

Tools designed for the scalability of your SaaS product

Integrated interactive guides

Create onboarding or re-onboarding journeys, directly within your interface, tailored to each user profile or customer segment.

Dynamic contextual help

Display the right information at the right time, based on behavior and context.

Integrated knowledge base

Provide in-app help resources to reduce friction.

Automatically promoted feature updates

Notify your customers of new features upon release, in a targeted way.

Concrete solutions for driving large-scale transformation

Interactive and guided onboarding

With K-STUDIO, create immersive onboarding journeys to accelerate user adoption. Your customers train in a simulated version of your software, at their own pace, without risk of error or needing support.

In-app assistance

K-NOW supports users at the right time, directly within your software. Pop-ups, guided tours, and content are displayed according to their context, to guide important actions, reduce friction, and enhance autonomy.

Monitoring your software adoption

K-VALUE measures the actual usage of your features, identifies friction points, and helps you continuously improve the product experience. You align your decisions with concrete data to maximize ROI and reduce churn.

Support, train, measure

K-NOW

contextual guidance

Supports your employees in real-time within their business tools for frictionless adoption.

K-STUDIO

immersive training

Realistic simulations to learn by doing, strengthening mastery and engagement.

K-VALUE

strategic management

Measure, analyze, and continuously adjust — adoption, impact, ROI, everything you need to guide your decisions.

Tangible results within the first few months

30-50% fewer support tickets

Thanks to in-app help at the right time and in the right place, your customers find answers directly within your interface.

2x faster customer onboarding

Clear, guided journeys that drastically reduce time to get started.

+60% adoption of key features

Improved product visibility and measurable usage incentives.

Real-time visibility into usage

Tracking adoption rates, friction points, and performance by type.

Transform your software into an adopted and valued product

Equip yourself with a turnkey onboarding and adoption solution, without burdening your teams. Offer your customers an intuitive, guided, and engaging experience from the very first clicks.

Software compatibility

Our solutions are compatible with a wide range of business applications: HRIS, ERP, PLM, Procurement IS, CRM, and many others. Our digital adoption platform ensures seamless and efficient integration, regardless of your company's software ecosystem.

Discover our applications

Our Solutions

Create 100% realistic software training exercises for hands-on learning. Save on training environment maintenance.

Step-by-step Exercises

Guided Tours or Videos

Quiz - Assessments

100% realistic SCORM® format

Deliver messages and guidance over your applications. Provide in-workflow business assistance. This improves user experience and application adoption.

Onboarding - Feedback by user profile

Smart and conditional guidance

Instant access to all your content

Multilingual and localization

Track key indicators and measure user engagement and digital adoption of your applications. Maximize your ROI.

Real-time KPIs

User engagement metrics

User adoption measurement

Suggestions for optimizing digital adoption

Our partners

Become a partner

How Knowmore redefines digital adoption: inspiring transformation stories where our Solutions help companies master their digital tools and reach new heights.