By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
DenyAccept

Data Protection Statement

I) Preamble

‍‍

  • We are Knowmore SA, 1 Rue Paul Mazy, 94200 Ivry sur Seine, France, a leading company in the fields of Digital Adoption and Digital Learning, and responsible under the General Data Protection Regulation (GDPR) (hereinafter referred to as "Knowmore"). This data protection policy applies to all persons who visit our website and/or use a Knowmore application and/or use the services offered therein. This data protection policy covers all forms of use of our services, whether free or paid.  

  • Knowmore wishes to inform you below about the data it collects and how it is used. It will also be explained that data concerning your private use and non-personal data concerning you are collected and recorded electronically on our websites. All data is recorded and processed by us in compliance with the applicable legal provisions concerning data protection and security in the European Union and France. Insofar as Knowmore processes personal data, this occurs exclusively for the respective purposes mentioned in this data protection policy.

  • You can view, download, or print our current terms of use and our current KNOWMORE data protection policy at http://www.knowmore365.fr at any time. This data protection policy is also an integral part of our terms of use. Your agreement to this data protection policy is a prerequisite for accessing our websites and applications, as well as for using our services.

II) Log Data II) Log Data

‍‍

2.1) 2.1) Our websites and applications can be accessed at any time, subject to their availability, without you having to provide personal information. Knowmore records the following data without direct personal reference: Our websites and applications can be accessed at any time, subject to their availability, without you having to provide personal information. Knowmore records the following data without direct personal reference:

a. Referring URL (the specific web page you are viewing) a. Referring URL (the specific web page you are viewing)

b. IP address b. IP address

c. Time and date of server access c. Time and date of server access

‍‍

2.2)2.2) This data is recorded to ensure the proper functioning of our website, the provision of its content, the detection and monitoring of any misuse, and the improvement of our offering (e.g., through research, data analysis, etc.) by Knowmore or processed and used by a third party in anonymized form. This data is recorded to ensure the proper functioning of our website, the provision of its content, the detection and monitoring of any misuse, and the improvement of our offering (e.g., through research, data analysis, etc.) by Knowmore or processed and used by a third party in anonymized form.

‍‍

2.3) 2.3) Knowmore collects and records the data specified in point 2.1 also from registered users, noting that the use under point 2.2 also occurs exclusively in anonymized form. It is no longer possible for the mandated third party to link this data to your person. Knowmore collects and records the data specified in point 2.1 also from registered users, noting that the use under point 2.2 also occurs exclusively in anonymized form. It is no longer possible for the mandated third party to link this data to your person.

‍‍

2.4) 2.4) Following the use of Knowmore websites or Knowmore applications by registered or freely accessing users, Knowmore does not collect personal data, nor does it collect anonymized data that can be linked to an individual. This data is recorded in a form that does not allow a link to be made to a specific person. Knowmore has the right to collect, use, transmit, and publish non-personal data for all purposes. Following the use of Knowmore websites or Knowmore applications by registered or freely accessing users, Knowmore does not collect personal data, nor does it collect anonymized data that can be linked to an individual. This data is recorded in a form that does not allow a link to be made to a specific person. Knowmore has the right to collect, use, transmit, and publish non-personal data for all purposes.

III) Directly Identifiable Personal DataIII) Directly Identifiable Personal Data

‍‍

3.1) 3.1) Knowmore can only make a direct reference to you or the user concerned after registration. Any registration implies that you agree to disclose your personal data. In this context, our websites and applications specifically record and store the following personal data: Knowmore can only make a direct reference to you or the user concerned after registration. Any registration implies that you agree to disclose your personal data. In this context, our websites and applications specifically record and store the following personal data:

d. User data: Title, first name, last name, company, phone number, email address, username, password d. User data: Title, first name, last name, company, phone number, email address, username, password

e. Login data: Data according to point 2.1 e. Login data: Data according to point 2.1

‍‍

3.2)3.2) Knowmore collects personal data for the provision of requested services, for the execution of pre-contractual services, for the fulfillment of contracts, and for the improvement of our services and products. Knowmore collects personal data for the provision of requested services, for the execution of pre-contractual services, for the fulfillment of contracts, and for the improvement of our services and products.

‍‍

3.3) 3.3) If we use your data for a purpose that requires your consent according to legal provisions, we will ask for your explicit consent. Your consent will then be documented in compliance with data protection regulations. You can revoke any consent you have given at any time with future effect and/or for future uses of your data for advertising, market research, and survey purposes. To revoke consent or object, simply send a notice to Knowmore. To ensure prompt processing, please use the contact details provided below. You will not incur any additional costs for this contact. If we use your data for a purpose that requires your consent according to legal provisions, we will ask for your explicit consent. Your consent will then be documented in compliance with data protection regulations. You can revoke any consent you have given at any time with future effect and/or for future uses of your data for advertising, market research, and survey purposes. To revoke consent or object, simply send a notice to Knowmore. To ensure prompt processing, please use the contact details provided below. You will not incur any additional costs for this contact.

IV) Use of Cookies IV) Use of Cookies

‍‍

4.1) 4.1) Website usage analysis software is used on our website. The processing of this data provides valuable information regarding user needs. This information helps to further improve the quality of our services. Website usage analysis software is used on our website. The processing of this data provides valuable information regarding user needs. This information helps to further improve the quality of our services.

‍‍

4.2) 4.2) In this context, cookies are also used. Cookies are text files that are stored on the website visitor's computer, allowing a user to be recognized on an anonymous basis. Cookies can generally be refused or deleted through corresponding browser settings. In this context, cookies are also used. Cookies are text files that are stored on the website visitor's computer, allowing a user to be recognized on an anonymous basis. Cookies can generally be refused or deleted through corresponding browser settings.

‍‍

4.3)4.3) By using this website, you agree to the above-mentioned usage analysis procedure. By using this website, you agree to the above-mentioned usage analysis procedure.

V) Google Analytics: Data Protection and Opt-Out Option V) Google Analytics: Data Protection and Opt-Out Option

‍‍

5.1)5.1) This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies," which are text files stored on your computer that enable an analysis of your use of the internet. The information generated by the cookies about your use of this website is generally transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area. Only in exceptional cases will your IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use, to compile reports for us as the website operator on website activity, and to provide other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies," which are text files stored on your computer that enable an analysis of your use of the internet. The information generated by the cookies about your use of this website is generally transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area. Only in exceptional cases will your IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use, to compile reports for us as the website operator on website activity, and to provide other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

‍‍

5.2)5.2) You can prevent cookies from being stored by adjusting your browser settings; however, we would like to point out that in this case, you may not be able to fully use all the functions of this website. Furthermore, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as Google's processing of this data, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=fr You can prevent cookies from being stored by adjusting your browser settings; however, we would like to point out that in this case, you may not be able to fully use all the functions of this website. Furthermore, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as Google's processing of this data, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=fr

‍‍

5.3)5.3) You can find more information on the terms of use and data protection at: http://www.google.com/analytics/terms/fr.html or at http://www.google.com/intl/de/analytics/privacyoverview.htm l. You can find more information on the terms of use and data protection at: http://www.google.com/analytics/terms/fr.html or at http://www.google.com/intl/de/analytics/privacyoverview.htm l.

‍‍

5.4)5.4) The Google tracking codes on this website use the _anonymizeIp() function. IP addresses are therefore only used in abbreviated form to prevent direct personal reference. The Google tracking codes on this website use the _anonymizeIp() function. IP addresses are therefore only used in abbreviated form to prevent direct personal reference.

VI) Newsletter VI) Newsletter

‍‍

If you have given your consent to regularly receive offers and information by email, the rules of this provision apply. Your email address will not be shared with other companies. The consent given for the use of your email address for advertising purposes can be revoked at any time with future effect by clicking on the "Unsubscribe" link at the end of the newsletter or by sending a message to unsubscribe@knowmore.fr. If you have given your consent to regularly receive offers and information by email, the rules of this provision apply. Your email address will not be shared with other companies. The consent given for the use of your email address for advertising purposes can be revoked at any time with future effect by clicking on the "Unsubscribe" link at the end of the newsletter or by sending a message to unsubscribe@knowmore.fr.

‍‍

6.2)6.2) If you have subscribed to our newsletter or given your consent to receive it, we use this data to communicate with you regularly in accordance with your consent. The storage and processing of this data is solely for the purpose of sending relevant content to recipients. This data is not transmitted to third parties or merged with other data. It will be stored until the recipient unsubscribes from the newsletter. If you have subscribed to our newsletter or given your consent to receive it, we use this data to communicate with you regularly in accordance with your consent. The storage and processing of this data is solely for the purpose of sending relevant content to recipients. This data is not transmitted to third parties or merged with other data. It will be stored until the recipient unsubscribes from the newsletter.

‍‍

6.3)6.3) We reserve the right to verify the authenticity and accuracy of your email address based on other information you provide. We reserve the right to verify the authenticity and accuracy of your email address based on other information you provide.

VII) Transmission to Third Parties VII) Transmission to Third Parties

‍‍

7.1)7.1) All personal data is processed by Knowmore and will not be disclosed to third parties without your explicit consent. All personal data is processed by Knowmore and will not be disclosed to third parties without your explicit consent.

‍‍

7.2)7.2) Without your consent, Knowmore will only collect, process, or use your personal status and usage data to the extent necessary for the processing of the contractual relationship and for the consideration and calculation of electronic information and communication services. Without your consent, Knowmore will only collect, process, or use your personal status and usage data to the extent necessary for the processing of the contractual relationship and for the consideration and calculation of electronic information and communication services.

‍‍

7.3)7.3) Furthermore, Knowmore may transmit data to third parties if there is a legal obligation to do so. This applies, for example, to disclosure obligations related to the prevention, updating, coverage, or monitoring of criminal information or the execution of sentences, including the protection and defense against risks to public safety. Furthermore, Knowmore may transmit data to third parties if there is a legal obligation to do so. This applies, for example, to disclosure obligations related to the prevention, updating, coverage, or monitoring of criminal information or the execution of sentences, including the protection and defense against risks to public safety.

VIII) Transmission to Third-Party States VIII) Transmission to Third-Party States

‍‍

8.1) 8.1) Except for cases expressly mentioned in these provisions, your personal data will not be disclosed to third-party states. Except for cases expressly mentioned in these provisions, your personal data will not be disclosed to third-party states.

IX) Storage Period/Deletion IX) Storage Period/Deletion

‍‍

9.1)9.1) Your data is deleted or anonymized as soon as your personal data is no longer essential for the purposes for which it was collected or used in accordance with these provisions. Exceptions to this include personal data that must be stored beyond this period due to applicable legal texts or provisions. Your data is deleted or anonymized as soon as your personal data is no longer essential for the purposes for which it was collected or used in accordance with these provisions. Exceptions to this include personal data that must be stored beyond this period due to applicable legal texts or provisions.

‍‍

X) K-NOW User Data ProtectionX) K-NOW User Data Protection

XI) Your Rights XI) Your Rights

‍‍

10.1)10.1) You have the following rights at any time: You have the following rights at any time:

f. access to your personal data that we process, f. access to your personal data that we process,

g. rectification of your personal data if they are incorrect or incomplete, g. rectification of your personal data if they are incorrect or incomplete,

h. restriction of processing of your personal data where corresponding conditions apply, particularly in cases of strong suspicion of unlawful processing or an objection, h. restriction of processing of your personal data where corresponding conditions apply, particularly in cases of strong suspicion of unlawful processing or an objection,

i. transmission of your personal data in a common, structured, and machine-readable format, i. transmission of your personal data in a common, structured, and machine-readable format,

j. erasure of your personal data where existing legal grounds apply, j. erasure of your personal data where existing legal grounds apply,

k. objecting to the processing of your personal data for reasons related to your particular situation, unless Knowmore can demonstrate compelling legitimate grounds for the processing, k. objecting to the processing of your personal data for reasons related to your particular situation, unless Knowmore can demonstrate compelling legitimate grounds for the processing,

l. and filing a complaint with us if you believe that we are processing your personal data unlawfully. You also have the right to file a corresponding complaint with the competent supervisory authority for us.l. and filing a complaint with us if you believe that we are processing your personal data unlawfully. You also have the right to file a corresponding complaint with the competent supervisory authority for us.

‍‍

10.2) 10.2) Please contact us or send your request by post or email using the contact details provided below. The processing of your request or data will take place without affecting the legality of processing carried out prior to the receipt of your request. In all cases, Knowmore must be able to process your request or data. Please contact us or send your request by post or email using the contact details provided below. The processing of your request or data will take place without affecting the legality of processing carried out prior to the receipt of your request. In all cases, Knowmore must be able to process your request or data.

XI) Data Protection and Security Contact Information XI) Data Protection and Security Contact Information

‍‍

11.1)11.1) Global contact: Global contact:

For any inquiries regarding clause 10 above, please contact us at the following address: For any inquiries regarding clause 10 above, please contact us at the following address:

Digital Protection OfficerDigital Protection Officer

Knowmore
1 Rue Paul Mazy
94200 Ivry sur Seine
FRANCEKnowmore
1 Rue Paul Mazy
94200 Ivry sur Seine
FRANCE

Email: dpo@knowmore.frEmail: dpo@knowmore.fr

‍‍