By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
DenyAccept

Optimize Microsoft Dynamics 365 adoption

Dynamics 365 unifies CRM and ERP in a single cloud suite to manage sales, operations, finance, customer service, and human resources. With K-NOW, your teams quickly adopt Dynamics 365, optimizing sales, operations, and overall productivity. K-NOW enables accelerated feature adoption while maximizing the efficiency and use of Microsoft Dynamics tools to improve your company's performance.

Parlez à notre expert
nOS SOLUTIONS

Microsoft Dynamics 365 adoption for users

Dynamics 365 combines CRM and ERP to cover a wide range of business needs. Its power requires support to ensure smooth adoption, reduce errors, and maximize team performance. Knowmore facilitates Dynamics 365 adoption by offering interactive guides and personalized support directly within the tool. Your users benefit from real-time assistance, targeted notifications, and instant access to training resources for quick and independent onboarding.

Facilitate Dynamics 365 adoption by your teams

K-NOW integrates directly with Dynamics 365, guiding your users through its various features. With interactive guides accessible in just a few clicks, your employees receive personalized, real-time support, exactly when they need it.

Support your users throughout their journey

K-NOW offers truly progressive and interactive support to help your users master Dynamics 365. To enhance this assistance, you can send targeted notifications or display contextual tooltips to provide clear and useful information at the right time.

Ensure continuous support for Dynamics 365

With K-NOW, your employees quickly master Dynamics 365, with instant access to training content directly within the tool. Guides are available at all times, facilitating independent and efficient adoption of the Microsoft Dynamics suite.

7
2
3
4
0
5
5
5
5
5
M
d'utilisateurs

Des premiers pas à l’autonomie, avec des résultats concrets et mesurables

-55
%
des coûts de formation
60
%
d'engagement utilisateurs
-50
%
de sollicitations au support

Parcours utilisateur type

Onboarding guidé

Knowmore guides users through Dynamics 365 modules: Sales, Customer Service, Finance, Supply Chain, Commerce, HR… for quick and operational onboarding.

Aide contextuelle

Tooltips, integrated tutorials, and real-time explanations reduce errors and improve understanding of business processes.

Mesure & amélioration continue

Usage analysis (blocking screens, errors, adoption rate, completion time) to optimize processes and improve user experience.

40%

Clients du CAC 40
référencé UGAP et RESAH

70

Pays

+7

Millions d'utilisateurs

+300

Applicatifs métiers chez plusieurs clients

Support, train, measure

K-NOW

contextual guidance

Supports your employees in real-time within their business tools for frictionless adoption.

K-STUDIO

immersive training

Realistic simulations to learn by doing, strengthening mastery and engagement.

K-VALUE

strategic management

Measure, analyze, and continuously adjust — adoption, impact, ROI, everything you need to guide your decisions.

Ready to make Dynamics 365 a seamless experience for your teams?

Knowmore accelerates Microsoft Dynamics 365 adoption, improves mastery of CRM & ERP processes, and enhances user autonomy.

Parlez à notre expert
Location engine icon

Témoignages

"La souplesse de la solution, son adaptabilité aux agendas des publics formés et sa disponibilité à tout instant en font un outil idéal pour former en continu, consolider et sécuriser la transformation. Directrice Générale Adjointe, en charge des projets de transformation de l’Agence ANRU."

- Person
En savoir plus

"Aujourd’hui nos équipes Support client sont autonomes et réactives pour créer et mettre à jour les aides ou présenter les nouvelles fonctionnalités de Qrew. Chloé Quick MS."

- Person
En savoir plus

"La BNP souhaitait permettre aux  Conseillers en agence en proximité avec les clients et les prospects de réaliser des démonstrations de "Mes Comptes" et de les guider à distance lorsque nécessaire. La banque voulait également offrir à ses clients une solution pour prendre en main par la pratique et se familiariser avec "Mes Comptes" sans risque d’erreur avec leurs comptes personnels.
Résultat : Le nombre de visiteurs unique du simulateur "Mes Comptes" a augmenté de 250% avec 24 000 visiteurs uniques par mois."

- Person
En savoir plus

Découvrez nos livres blanc

Livre blanc PLM

Découvrez comment déployer un PLM à l’échelle, aligner EBOM/MBOM et sécuriser une source unique de vérité pour accélérer le time-to-market.

Téléchargez le livre blanc

Livre blanc SIRH

Méthode et bonnes pratiques pour ancrer l’usage de votre SIRH : onboarding, self-service, qualité des données et satisfaction collaborateurs.

Téléchargez le livre blanc

livre Blanc GMAO

Les clés pour réussir l’adoption d’une GMAO : planification fiable, stocks maîtrisés et interventions mieux pilotées pour limiter pannes et coûts.

Téléchargez le livre blanc

livre Blanc DAP

Comment une Digital Adoption Platform standardise les usages, réduit les incidents et améliore la performance des logiciels métiers à grande échelle.

Téléchargez le livre blanc
Integrations

Get the Most Out of Your Software

Connect and simplify the use of your business applications to accelerate your digital transformation. Easily integrate all necessary applications and optimize software usage by your teams for maximum performance.

SAP Deployment

SAP S/4HANA Cloud is an ERP designed to meet all...

Workday Deployment

Workday enables you to make informed decisions...

Dynamics Deployment

Dynamics 365 combines CRM and ERP into a suite of business applications

Ivalua Deployment

Ivalua is powerful software for managing procurement and supply chain

3DX Deployment

Dassault Systèmes' 3DEXPERIENCE platform offers an environment...

Sopra HR Deployment

Sopra HR, a subsidiary of Sopra Steria, offers solutions...

Speak to Our Expert
All Software

Our Solutions

Create 100% realistic software training exercises for hands-on learning. Save on training environment maintenance.

Step-by-step Exercises

Guided Tours or Videos

Quiz - Assessments

100% realistic SCORM® format

Deliver messages and guidance over your applications. Provide in-workflow business assistance. This improves user experience and application adoption.

Onboarding - Feedback by user profile

Smart and conditional guidance

Instant access to all your content

Multilingual and localization

Track key indicators and measure user engagement and digital adoption of your applications. Maximize your ROI.

Real-time KPIs

User engagement metrics

User adoption measurement

Suggestions for optimizing digital adoption

Location engine icon

Knowmore guides users through Dynamics 365 modules: Sales, Customer Service, Finance, Supply Chain, Commerce, HR… for quick and operational onboarding.

Tooltips, integrated tutorials, and real-time explanations reduce errors and improve understanding of business processes.
K-NOW est sur plus de 350 applications
Démo
Nos références clients
Dashboard mockup
Location engine icon

Microsoft Dynamics 365 adoption for users

Dynamics 365 combines CRM and ERP to cover a wide range of business needs. Its power requires support to ensure smooth adoption, reduce errors, and maximize team performance. Knowmore facilitates Dynamics 365 adoption by offering interactive guides and personalized support directly within the tool. Your users benefit from real-time assistance, targeted notifications, and instant access to training resources for quick and independent onboarding.

Dashboard mockup

Facilitate Dynamics 365 adoption by your teams

K-NOW integrates directly with Dynamics 365, guiding your users through its various features. With interactive guides accessible in just a few clicks, your employees receive personalized, real-time support, exactly when they need it.

Support your users throughout their journey

K-NOW offers truly progressive and interactive support to help your users master Dynamics 365. To enhance this assistance, you can send targeted notifications or display contextual tooltips to provide clear and useful information at the right time.

Ensure continuous support for Dynamics 365

With K-NOW, your employees quickly master Dynamics 365, with instant access to training content directly within the tool. Guides are available at all times, facilitating independent and efficient adoption of the Microsoft Dynamics suite.

Success stories

View more

How Knowmore redefines digital adoption: inspiring transformation stories where our Solutions help companies master their digital tools and reach new heights.

Banque Postale

HSBC

HSBC Cybersecurity