RATP makes Workday easier to learn and faster to use
12 million passengers transported each day around the world
45 000 Users
13 RATP procedures to practice
41 RATP procedures to be guided in a real-life work situation
The RATP has chosen the Workday SaaS solution to migrate its administrative HRIS, which was structured in silos around payroll management, to a Group HRIS that is agile, cross-functional and open to all.
This migration led to major changes in the habits of HR and managers: new processes, new tool.
RATP’s objective was to simplify the adoption of the new HR processes and to enable the tool to be used on a long-term basis during the project’s deployment.
Change management support was required.
The RATP decided to be supported by Oresys in the implementation of training and the deployment of the Digital Adoption Platform.
Advice and support in defining the scope of production according to the use cases
Support in defining the validation, acceptance, deployment and availability of deliverables
Design and production
Pedagogical methods: “typical” simulation of business processes in an environment that is 100% identical to the production environment
Contextual guidance on demand: when the user needs help in carrying out a business process in a real work situation
Writing and validation of scenarios
Capture of scenarios and editing of models based on validated scenarios
Development of guidance and positioning of contextual information
Design and validation of the pedagogical principles and key messages
Acceptance and delivery according to qualified and prioritised feedback
Smooth deployment and positive feedback:
13 RATP procedures in the form of training exercises accessible at any time by hundreds of concurrent users
41 RATP procedures available to facilitate the use of Workday in real work situations and accelerate employee engagement
Trainers ready and eager to use these innovative learning methods
Reassured and confident users
Levers in driving change Accelerators of digital transformation
Creation software for creating 100% realistic and interactive application training content, more flexible and cost-effective than a training environment.
Digital Adoption Platform
Application GPS for guiding, advising and alerting users while using applications in real-life work situations.
Allows for measuring actual application usage to improve user experience and optimize digital adoption.
Are you are accompanying hundreds or thousands of users in an application and need a rapid training solution? Are you looking to reduce Support costs? Are you monitoring the market? Do you have a project? Or… would you just like to find out more?