Tools for successful change management
Change Management: The Indispensable Asset
The global pandemic has profoundly altered the relationship some employees have with work and their company. For instance, in 2016, Gartner's "Workforce Change" report showed that 74% of employees were keen to support their company's organizational changes. This figure drastically dropped to 38% in 2022. This paradigm shift presents a real HR challenge in terms of management, long-term employee retention, and recruitment. Simultaneously, we are witnessing the rapid and spectacular deployment of new technologies such as artificial intelligence, Big Data, IoT ("Internet of Things"), automation and robotics, and digital twins, which demand extreme agility from companies across all sectors. This tension makes change management indispensable, and while it requires a robust strategy to succeed, it can be facilitated and accelerated through the implementation of internal tools that will support employee digital adoption and the planning of innovative and ambitious projects.
The Best Tools for Managing Your Change Initiatives
Monday HR, a Versatile Platform
Monday HR is a platform that centralizes all HR issues: recruitment tracking, employee onboarding processes and progress, leave management, and evaluations. It also offers automation for certain repetitive tasks, and its open API can be connected to Jira, Gmail, Salesforce, and more.
- Advantages: The tool's great versatility, addressing HR issues while also offering broader functionalities like project management.
- Disadvantages: The deployment and customization phase can be tedious.
- Target Audience: This is an agile and robust tool suitable for both startups and large corporations.
Notion, the Tool Favored by Teams
Upon its launch, Notion was primarily a tool for managing documentation for technical and design projects. Its playful and highly intuitive interface quickly made it a favored tool among employees themselves. Since then, many features have been added, expanding its capabilities. Today, Notion is a comprehensive project management tool that enables, among other things, the creation of tracking workflows, task automation (with Automation Hub), and very recently, text generation through conversational AI.
- Advantages: Its playful interface and relatively low learning curve.
- Disadvantages: Requires strict role management.
- Target Audience: Small and medium-sized businesses (SMBs) that value team agility and autonomy.
Peakon, for Taking the Pulse of Your Teams
Peakon is a tool primarily aimed at HR. It allows for evaluating and tracking employee engagement and quickly implementing HR strategies. For employees, it offers, for example, pulse surveys or the option to leave comments. HR, in turn, can view real-time dashboards and obtain precise reports and analyses.
- Advantages: A specialized tool for HR.
- Cons: pricing can be high.
- Target audience: Peakon is primarily aimed at medium to large companies managing large teams.
K-NOW, for successful onboarding and accelerated adoption
K-NOW is a Digital Adoption Platform (DAP) that facilitates employee onboarding and training on all internally deployed tools, from CRM applications to ERPs, HRIS, and CMMS. It's intuitive, with a low learning curve for both HR departments and employees themselves. Furthermore, it's a robust and efficient tool that increases user engagement by over 60%.
- Pros: K-NOW offers onboarding for over 300 applications (Workday, SAP, Salesforce, Oracle, Microsoft Dynamics, Cornerstone, Google Suite…)
- Cons: the tool is accessible via a web browser; there is no dedicated application.
- Target audience: VSEs/SMEs and large corporations. K-NOW boasts strong references: Orange, Airbus, RATP, Crédit Agricole, BPCE, Safran…
Jira, for leading the most ambitious projects
Jira is a project management tool originally designed for technical teams, offering a ticketing system to manage incidents and efficiently assign them to operations teams. Today, its functions are more generalist: the tool offers a complete range of features for real-time management of ambitious technological projects.
- Pros: Jira offers comprehensive and customizable dashboards that enable real-time project monitoring and management.
- Cons: the tool requires a certain amount of time to master and become familiar with to be used to its full potential.
- Target audience: companies with significant challenges related to project prioritization and associated tasks.