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Secure your digital transformation without burdening your IT department

Knowmore helps you deploy, govern, and measure the usage of your digital tools, while reducing IT support burden and maximizing user satisfaction.

Visibility into tool usage and performance

Rapid and non-intrusive deployment

Reduced Tickets and Support Costs

Your Challenges

IT Department Challenges in Digital Transformation

IT departments play a central role in the success of transformation projects: they orchestrate tools, secure usage, drive innovation, and must ensure daily performance. But their mission doesn't stop at technical deployment: they must also ensure real adoption, while controlling costs and reducing pressure on support.

Drive Transformation in a Complex IT System

Given a complex and evolving application stack, it becomes difficult to ensure consistent and homogeneous usage across all business tools.

Reduce Pressure on IT Support

IT teams are often overwhelmed by recurring level 1 requests, stemming from usage errors or a lack of user autonomy.

Secure and Streamline the IT System

Caught between business expectations and regulatory requirements, IT departments must constantly balance speed of execution and risk control.

our solutions

Your IT priorities, our mission

A Solution Designed for Your IT Architecture

How Knowmore Integrates with Your IT Environment

Security & Compliance

SSO connection, granular role management, and native GDPR compliance. The solution integrates seamlessly with your existing security policies without compromise.

Connectivity

Full interoperability with your web-based business SaaS applications (Workday, SAP, Salesforce, etc.), for unified onboarding and management across your entire ecosystem.

Technical Agility

No-code and zero local agent. Knowmore activates quickly without technical dependencies, facilitating large-scale deployment.

Centralized Dashboards

Comprehensive monitoring of usage, engagement, and adoption for all user profiles, across your entire information system.

Key Features for IT Departments

Driving adoption and ROI

Continuously measure actual application usage, adoption rates by profile, and user progress. Visualize the impact of training, change management, or support actions as soon as they are implemented.

Real-time performance monitoring

Centralize key indicators to evaluate the profitability of your digital investments. K‑VALUE helps you connect usage, user sentiment, and business effectiveness for a clear and actionable digital ROI.

Unified experience for all users

Provide continuous usage, guidance, and measurement across all your applications, regardless of profiles or entities. A consistent experience, designed for everyone, aligned with your business processes and objectives.

Support, train, measure

K-NOW

contextual guidance

Supports your employees in real-time within their business tools for frictionless adoption.

K-STUDIO

immersive training

Realistic simulations to learn by doing, strengthening mastery and engagement.

K-VALUE

strategic management

Measure, analyze, and continuously adjust — adoption, impact, ROI, everything you need to guide your decisions.

Measurable Benefits for IT Departments

-30% fewer support tickets on average

Users find their answers within the tool, without needing to contact IT.

-50% faster adoption for a new process

Adoption is immediate thanks to integrated guided paths.

Complete visibility into usage and adoption

A centralized dashboard to track real-time adoption.

Enhanced collaboration between IT and business teams

Better understood tools, better aligned projects.

""K-NOW interactive guides, which we call 'guidance,' have allowed us to produce and provide signage elements: tooltips, stickers, step-by-step instructions. These elements help to support and onboard our employees in a simplified way within our branches and subsidiaries in an increasingly regulated industry."Head of IT Service Offering, Banking & Insurance"

Head of IT Service Offering, Banking & Insurance

Designed for your IT requirements

Multi-tool Usage Dashboard

Track real-time tool adoption by job role, business unit, or according to your segmentation, and manage your digital projects with concrete ROI indicators.

Notification and Alert System

Get immediate notifications of usage drops, friction peaks, or anomalies, so you can intervene before problems escalate.

Automated contextual help

Reduce support load from day one through integrated support that answers user questions without engaging your teams.

Simple integration (SSO, API, IAM)

Rapidly deploy Knowmore into your existing ecosystem, with a level of security, compliance, and access management tailored to IT standards.

Content versioning

Maintain control over your guidance content, ensuring overall consistency despite functional or organizational changes.

Multi-profile / multi-app support

Provide a consistent experience to all your users, regardless of their tools, roles, or digital maturity levels.

Customer testimonial

K-NOW IT Department Case Study at Action Logement Services (ALS)

What if you became an augmented IT department?

Free your IT team from adoption management, drive your tools like products, and accelerate your digital projects.

Software compatibility

Our solutions are compatible with a wide range of business applications: HRIS, ERP, PLM, Procurement IS, CRM, and many others. Our digital adoption platform ensures seamless and efficient integration, regardless of your company's software ecosystem.

Discover our applications

Our Solutions

Create 100% realistic software training exercises for hands-on learning. Save on training environment maintenance.

Step-by-step Exercises

Guided Tours or Videos

Quiz - Assessments

100% realistic SCORM® format

Deliver messages and guidance over your applications. Provide in-workflow business assistance. This improves user experience and application adoption.

Onboarding - Feedback by user profile

Smart and conditional guidance

Instant access to all your content

Multilingual and localization

Track key indicators and measure user engagement and digital adoption of your applications. Maximize your ROI.

Real-time KPIs

User engagement metrics

User adoption measurement

Suggestions for optimizing digital adoption

Our partners

Become a partner

How Knowmore redefines digital adoption: inspiring transformation stories where our Solutions help companies master their digital tools and reach new heights.