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8 minutes

What is digital learning?

The advent of cloud, big data, and artificial intelligence is disrupting processes established for decades. Today, employees must get on board the train of continuous innovation or risk being left behind. However, acquiring the new skills essential for this adaptation remains a significant challenge. How, then, can mindsets be changed and the adoption of digital tools be encouraged? The answer lies in deploying innovative training initiatives grouped under the term "digital learning." This is an in-depth look at a key concept for change management in the digital age.

Digital learning: what is it?

Digital learning refers to the use of digital technologies to promote the acquisition of new skills by employees.

This concept encompasses all online training solutions, whether it's e-learning modules, virtual classrooms, MOOCs, or microlearning via smartphone.

Unlike traditional e-learning, which is based on static content and a solitary screen-based experience, digital learning offers much more dynamic and interactive formats. Learners benefit from enhanced pedagogical support and engaging, gamified features that boost their involvement.

Furthermore, e-learning represents only a part of digital learning, which is a broader set of pedagogical modalities and practices. Moreover, digital learning perfectly integrates advances in data analysis. The activity tracking for each user allows for personalized learning paths and real-time targeting of areas for improvement.

What are the different formats of digital learning?

Virtual Classroom

The virtual classroom allows for remote replication of in-person training interactions. Participants and the instructor connect via a dedicated platform at a fixed time to follow the course and interact in real time.

Virtual classrooms also integrate various collaboration tools, such as screen sharing, interactive whiteboards, live polls, and emoticons.

This format is perfectly suited for short, dynamic sessions, project launches, or meetings for geographically dispersed teams. The virtual classroom replicates the sense of group belonging to foster interaction and memorization.

Some digital learning tools have even pushed hybridization further, with immersive augmented reality virtual classrooms. Participants then move around in a real virtual campus thanks to their avatar. This significantly boosts learner engagement!

Serious games

Serious games refer to interactive and engaging simulations designed for educational purposes. Learners are immersed in an experience that combines challenges, storytelling, and rewards to maintain a high level of motivation.

From video game tutorials aimed at acquiring specific skills, to the development of actual "war games" for training strategic decision-making, serious games take on various forms adapted to a multitude of objectives.

They offer an effective way to embed knowledge by eliciting strong emotional involvement thanks to the gamification principle.

💡 Knowmore successfully supported the Crédit Agricole in upskilling employees from the 39 regional branches whose IT system was merged into a Unified Client Advisor Portal (PuCC).

The MOOC

MOOC stands for "Massive Open Online Course." This term refers to online training courses accessible to a large number of participants.

Unlike traditional closed and expensive e-learning courses, MOOCs focus on high-quality content available for free, though a paid certification may sometimes be required.

Originally from the academic world, MOOCs now target professional training and provide access to specialized courses which are immensely successful.

The SPOC

The SPOC (Small Private Online Course) is a more private variant of the MOOC, intended for a restricted audience within a company. It is generally a custom-made online module to convey strategic business expertise to specific employees.

Mobile Learning

With the widespread adoption of smartphones, training has now found its way into employees' pockets! Mobile learning offers short modules, under 10 minutes, available via mobile app.

These "microlearnings" provide educational content addressing a specific issue to offer an immediate solution.

Accessible at any time, they fit perfectly into employees' busy schedules, allowing them to fill their downtime by acquiring new knowledge.

Social Learning

In the digital age, learning can no longer be conceived as a solitary endeavor. Social learning emphasizes peer-to-peer interactions to strengthen understanding and embed knowledge.

Comment features, forums, news feeds, and chatbots enrich individual learning paths. Learners help each other and collaborate in online communities focused on a specific area of expertise.

This social sharing accelerates problem-solving and the assimilation of new concepts thanks to a collective approach to training.

Adaptive Learning

Adaptive learning fully leverages the latest advancements in data analysis. This approach relies on algorithms that adjust content and the learning path in real time based on the learner's interactions.

The system continuously collects data related to completed exercises, viewed content, and assessment results before providing a personalized response. If the learner has fully mastered a concept, they can more quickly access more complex topics tailored to their level.

The Digital Adoption Platform (DAP)

The Digital Adoption Platform (DAP) is a distinct category within digital learning solutions. Its purpose is to support the deployment of a new technological tool within an organization by providing real-time guidance to users within their application, thereby fostering their adoption and, consequently, its long-term appropriation.

The DAP offers contextual and interactive training and support resources integrated directly into the software interface. Users can access a virtual agent or tutorial videos at any time, depending on their needs, to get started with the solution.

How to successfully transition to digital learning?

Many companies view digital learning as a mere technological project. They invest exorbitant sums in cutting-edge platforms, without considering the ultimate purpose of these tools and the profound changes needed for pedagogical methods. A pitfall that can prove fatal to any digital transformation initiative.

To avoid these critical errors and ensure success in change management, it's best to follow three preliminary steps:

1. Clearly define your needs

Any consideration of digital learning should begin with a thorough analysis of learners' needs and associated objectives. What skills need to be imparted? In what context will they be applied? What difficulties are currently observed in this area?

Answering these questions lays the groundwork for a digital pedagogical strategy aligned with business challenges.

2. Choose the right digital learning format

Once the needs are clarified, it's important to select the most suitable format(s) based on their immersive and interactive aspects. Digital learning isn't limited to traditional e-learning! As we've seen, the range is much broader: DAP, virtual classrooms, MOOCs, SPOCs, microlearning, etc.

Each option has specific characteristics that must be considered in relation to the problem to be solved and the target audience.

3. Opt for the right technological tools

The final essential step: implementing the technology that facilitates the execution of the chosen strategy. Many effective digital learning solutions are available on the market, such as our K-STUDIO platform which allows you to create interactive, 100% realistic training courses perfectly adapted to your business applications.

Ideally, ensure that the selected tool offers enough flexibility to allow for future developments with ease.

Conclusion

Digital learning projects, more broadly, challenge our relationship with work and the social fabric weakened by increasingly dematerialized organizations. Connected training alone cannot re-enchant teams strained by physical distancing. Its impact remains dependent on bold managerial initiatives that prioritize the human element at the heart of the machine. In this regard, new learning modalities can either amplify dehumanization or, conversely, weave a digital Ariadne's thread to better navigate acceleration together. Digital learning encourages us to wisely redefine the contours of a sustainable world of work.

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Merge software usage and learning with Knowmore's digital adoption solutions:

The digital revolution demands continuous skill adaptation. Knowmore addresses this through K-NOW, its digital adoption platform that combines training and on-the-job support.

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