Business application · Source-to-Pay

Accelerate the adoption of Ivalua.

Support your employees directly within Ivalua with contextual guidance, continuous training and assistance available exactly when they need it.

24/7 in-app assistance
-50% support requests
60% user engagement
Supporting Ivalua users with Knowmore
Ivalua Adoption
Continuous support throughout the Source-to-Pay cycle.
Ivalua adoption

Turn your procurement processes into a simple experience for every user.

Ivalua digitalizes the entire Source-to-Pay cycle: sourcing, suppliers, contracts, purchasing, orders and invoicing. K-NOW helps your teams master these processes faster through integrated, personalized and measurable support.

Our solutions

Drive Ivalua adoption across your user base.

Deliver assistance, training and communications directly within Ivalua without interrupting procurement processes.

01

Make Ivalua easier to use

Integrate interactive assistance into Ivalua so users can understand its features and complete their procurement processes without leaving the application.

02

Reduce training time

Provide contextual guides, tutorials and on-demand content so employees can learn directly while performing their day-to-day tasks.

03

Secure procurement processes

Guide users at the right time to reduce errors, standardize practices and streamline operations throughout the Source-to-Pay cycle.

Measurable results

From first steps to full autonomy.

-55% training costs
60% user engagement
-50% support requests
Typical user journey

Continuous support within Ivalua.

Step 1

Guided onboarding

Users discover Ivalua step by step: sourcing, purchasing, contracts, invoices and supplier management, directly within their working environment.

Step 2

Contextual assistance

Tooltips, tutorials and integrated explanations provide the right information at the right time, reduce errors and help users execute procurement processes correctly.

Step 3

Measurement & optimization

Analyze friction points, completion rates and user behavior to continuously optimize support and improve Ivalua adoption.

About Ivalua

The Source-to-Pay platform for managing your spend.

Ivalua helps organizations digitalize procurement and spend management through a platform covering the entire Source-to-Pay cycle.

Its extensive functionality and wide range of user profiles make effective user support essential to standardize practices, reduce errors and accelerate adoption.

Sourcing and tenders
Supplier management
Contracts
Purchasing and orders
Invoicing and spend management
Knowmore in numbers

Expertise deployed at scale.

40% of CAC 40 companies
70 countries
7M+ users
400+ supported applications
Your Ivalua project

Accelerate Ivalua adoption across the entire Source-to-Pay cycle.

Discover how Knowmore can reduce training requirements, secure procurement processes and empower your employees to work more independently within Ivalua.

Talk to our expert