Change Manager

Turn change into a movement people embrace, not a transformation they have to endure.

Engage your employees before, during and after go-live. Support them directly within their tools, build their skills and measure real adoption so you can continuously adjust your change initiatives.

Engage every user group
Support in the flow of work
Measure real adoption
Change Adoption Cockpit
Finance Transformation
LIVE
82% Adoption
4 280 Users
+18% Progress
Adoption by user group Score
Finance 88%
Procurement 76%
Managers 69%
Friction detected Procurement process
Recommended action Strengthen in-app guidance
Change + Knowmore Turn real-world signals into concrete actions.
Knowmore at a glance +7M users 70 countries +400 applications +20 years of expertise
The Change Manager challenge

Change does not stop when the project goes live.

Communication sent. Training completed. Tool deployed. Yet real change begins when employees have to integrate new tools, new processes and new habits into their day-to-day work. For the Change Manager, the challenge is no longer simply to prepare users for change: it is to create the conditions for genuine adoption, quickly identify resistance and sustain engagement over time.

Your challenges

Between planned transformation and real adoption, everything happens in the field.

Give every employee the means to understand, practice and adopt new ways of working, while giving Change teams a concrete view of what is working — and what is still getting in the way.

01

Engage employees

Tailor support to user groups, roles and usage patterns to make each transformation more concrete and relevant.

02

Reduce resistance

Intervene as soon as difficulties arise to clear up misunderstandings, reduce errors and limit disruption caused by change.

03

Accelerate skill development

Prepare your teams before go-live with realistic, secure simulations of their future tools and processes.

04

Measure real adoption

Analyze usage, identify user groups that are struggling and focus your actions where they will have the greatest impact.

The Knowmore approach

Support every stage of change.

A continuous approach to prepare employees, guide them through new ways of working and measure how fully the transformation is being adopted.

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SUPPORTWITH K-NOW

The right support, exactly when users need it.

Deliver the messages, assistance and guidance needed to adopt new processes directly within applications.

✓ Contextual guidance✓ Targeted messages by user group✓ Assistance in the flow of work
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TRAINWITH K-STUDIO

Let users practice change before they experience it.

Create realistic application simulations to prepare users for new tools and processes without relying on the live environment.

✓ Interactive simulations✓ Learning by doing✓ Knowledge assessment
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MEASUREWITH K-VALUE

See where change is truly being adopted.

Track user behavior, identify friction points and prioritize support actions using usage data.

✓ Adoption KPIs✓ Analysis by user group✓ Friction-point detection
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Data-driven change

Move from a fixed change plan to support that adapts to what is happening in the field.

Connect your change management strategy to real user behavior so you can adjust your actions as adoption progresses.

Target

Segment support by function, role, user group and maturity level.

Observe

Identify usage patterns, drop-offs, errors and processes that are still causing difficulties.

Adjust

Strengthen guidance, adapt training or trigger a targeted action based on observed needs.

Demonstrate

Share concrete indicators with sponsors on adoption progress and the impact of the actions taken.

From preparation to adoption

Continuous support throughout your transformation.

STEP 01

Prepare

Anticipate new ways of working and give employees the keys to understand the transformation ahead.

STEP 02

Train

Let users practice new tasks and processes through simulations that closely reflect their working environment.

STEP 03

Support

Guide users directly within their applications at the moment they actually perform their tasks.

STEP 04

Measure & ajuster

Analyze adoption, detect persistent resistance and continuously adapt your change actions.

Measurable results

Smoother change. More autonomous teams. Adoption you can see.

Less resistance Support embedded in daily work reduces the gaps between training, launch and real-world usage.
Skill development Employees learn by doing and get help exactly when they need it.
Measurable adoption Usage data makes progress measurable and highlights the user groups that need additional support.
Your ecosystem

Support change, whatever the application.

All applications →

Deploy a consistent adoption approach across the applications at the heart of your transformations: ERP, CRM, HRIS, procurement, finance and business applications.

A selection of customers who trust Knowmore
In the field

When change becomes part of everyday work.

Discover how Change, IT and business teams use Knowmore to prepare employees, support new ways of working and make transformation stick over time.

Discover our success stories →
 
 
Let’s talk about your change challenges

Your transformation is ready. Let’s make sure your teams are too.

Talk to a Knowmore expert about your transformation program, user groups and adoption challenges.

Personalized demo
Analysis of your change journeys
 
Request a demo

Let’s discuss your transformation.

A few details are all we need to prepare a demo tailored to your change management challenges.