Accelerate the adoption of Coupa.
Support your employees directly within Coupa with contextual guidance, continuous training, and assistance available exactly when they need it.
Comprehensive support to make adoption easier.
Turn Coupa into a simple, seamless, and fully controlled experience for every user.
Coupa unifies spend management across procurement, sourcing, suppliers, invoicing, expenses, and supply chain. K-NOW helps your teams master these processes faster through integrated, personalized, and measurable support.
Drive Coupa adoption for your users.
Deliver help, training, and communications directly within Coupa without disrupting procurement and finance processes.
Frame spontaneous buying
Coupa banks on a consumer-like experience, and that is exactly what leads to buying outside the rules. Guidance restates the rule at basket stage, without breaking the flow.
Make thresholds stick
Amount, category, approval route: every deviation turns into rework for finance. Thresholds surface on the request screen.
Keep up with catalogue changes
A catalogue lives constantly: suppliers added, items withdrawn, new rules. Changes are announced on the screen concerned rather than by email.
From first steps to full autonomy.
Continuous support within Coupa.
Rehearsing a first request
The occasional requester replays their own case on a copy of Coupa — building a basket, picking a category, sending it for approval — before doing it for real.
The reminder in the basket
At approval time, the screen restates the expected category and the approved supplier, exactly where the user was about to improvise.
Measuring what escapes the catalogue
Entity by entity, you quantify what really goes through the catalogue and what leaks into free buying, so you can target the sites to support.
The platform for unifying and managing spend.
Coupa is a Business Spend Management platform that centralizes procurement and spend-related processes to improve operational control and compliance.
The platform covers procurement, sourcing, supplier management, invoicing, expenses, payments, and supply chain. The variety of workflows and user profiles makes user support essential to securing adoption.
Expertise deployed at scale.
Knowmore in numbersRolling out spend management, country by country.
Coupa is rarely deployed on a single site: every country arrives with its own suppliers, thresholds and habits. The challenge is holding the same level of usage everywhere.
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A complete suite to drive successful Coupa adoption.
Support your employees in real time within Coupa for frictionless adoption.
Create realistic Coupa simulations so users can learn by doing in a risk-free environment.
Measure usage, engagement, and friction points to improve adoption.
Get the most out of your software.
Coupa adoption: your questions.
How do you roll out Coupa across countries without losing local teams?
How do you prepare users before a Coupa go-live?
How do you reduce maverick buying and rejected requests?
How do you measure real Coupa adoption?
Accelerate Coupa adoption at every stage of the user journey.
Discover how Knowmore can reduce training needs, streamline procurement and finance processes, and strengthen employee autonomy.
Talk to our expert