Privacy & GDPR

Protection of Your Data.

This statement provides information about the personal data Knowmore collects, how it is used and stored, and your rights.

 
i
Your privacy matters. This statement applies to anyone who visits Knowmore’s websites, uses its apps, or utilizes the services it offers.
01
Introduction

Preamble

We are Knowmore SA, located at 1 rue Paul Mazy, 94200 Ivry-sur-Seine, France, a company specializing in Digital Adoption and Digital Learning, and the data controller as defined by the General Data Protection Regulation (GDPR).

This privacy policy applies to all individuals who visit our website, use a Knowmore application, or utilize the services offered therein. It covers all forms of use of our services, whether free or paid.

Knowmore would like to inform you about the data we collect and how it is used. All data is stored and processed in compliance with applicable laws regarding data protection and security within the European Union and in France.

When Knowmore processes personal data, it is used exclusively for the purposes set forth in this statement.

02
Browsing

Connection Data

Our websites and apps can be accessed, subject to their availability, without you having to directly provide any personal information.

In this context, Knowmore may record:
  • the URL of the page you visited;
  • the IP address;
  • the date and time the server was accessed.

This data is used, in particular, to ensure the proper functioning of the website, make its content available, detect any misuse, and improve our offerings.

When this information is used for analytical purposes, it may be processed in an anonymized form that no longer allows for a direct link to an individual.

03
Personal Information

Data that relates directly to you

A direct link to your identity can be established when you voluntarily provide information, particularly when registering or submitting a request to Knowmore.

User Data Title, first name, last name, company, phone number, email address, username, and password.
Connection Data Information related to your use of our websites and applications.

Knowmore collects this data to provide the requested services, perform pre-contractual obligations, fulfill its contractual commitments, and improve its products and services.

When the law requires your consent, it is obtained explicitly and may be withdrawn at any time with future effect.

04
Browsing & Measurement

Use of Cookies

Analytics tools may be used to better understand how the site is used and to improve the quality of our offerings.

In this context, cookies may be stored on your device. These files are used, among other things, to recognize a browser and analyze website usage.

You can manage or delete cookies using the settings provided for this purpose in your browser and, where available, through our consent management tool.

05
Audience Analytics

Google Analytics

The website may use Google Analytics to analyze its audience and usage. This service may use cookies and process information related to your browsing activity.

Knowmore uses the information gathered by these tools to evaluate website usage, generate activity reports, and improve its services.

You can limit or prevent the use of cookies through your browser settings or by using the consent management tools provided to you.

06
Communications

Newsletter

When you have given your consent to receive offers or information via email, Knowmore uses your email address to send you these communications.

The corresponding data is retained for this purpose until you unsubscribe and is not combined with other data in this context.

You can withdraw your consent at any time by clicking the unsubscribe link in the newsletters or by emailing unsubscribe@knowmore.fr.

07
Recipients

Disclosure to Third Parties

Personal data is processed by Knowmore and is not disclosed to third parties without an appropriate legal basis or, where necessary, without your consent.

Disclosure may occur, in particular, when it is necessary for the performance of a contractual relationship or when a legal obligation requires Knowmore to disclose certain information.

08
International

Transfer to Third Countries

Except as expressly stated in this privacy notice, your personal data is not disclosed to third countries.

09
Retention

Retention Period & Deletion

Your data is deleted or anonymized when it is no longer necessary for the purposes for which it was collected or used, subject to the retention periods required by applicable laws and legal obligations.

11
GDPR

Your Rights

In accordance with applicable regulations, you have several rights regarding your personal data.

Access: Obtain information about the personal data we process.
Rectification: Have incorrect or incomplete data corrected.
Restriction: Request that processing be restricted when the legal conditions are met.
Portability: Receive your data in a structured, machine-readable format.
Erasure: Request the erasure of your data when the applicable legal conditions are met.
Objection : Object to certain processing activities for reasons related to your specific situation.
You may also file a complaint with Knowmore as well as with the competent supervisory authority.
12
Contact

Data Protection & Security

For any inquiries regarding your personal data or the exercise of your rights, please contact our Data Protection Officer.

Digital Protection Officer Knowmore 1 rue Paul Mazy
94200 Ivry-sur-Seine
France
Are you looking for legal information about Knowmore?
Legal Notices →