Accelerate the adoption of Oracle Cloud.
Support your employees directly within Oracle with contextual guidance, continuous learning, and assistance available exactly when they need it.
Comprehensive support to make adoption easier.
Turn a powerful Oracle environment into a simple experience for every user.
Oracle Cloud supports many of your company’s strategic processes. K-NOW helps your teams master ERP Cloud, HCM Cloud, SCM Cloud, and Analytics faster through embedded, personalized, and measurable support.
Oracle adoption for your users.
Deliver help, training, and communications directly within Oracle without disrupting business processes.
Support a heterogeneous suite
Many organisations run Oracle in pieces, sometimes from different generations: screens look nothing alike from one module to the next. Help is placed screen by screen, whatever the generation.
Prepare the move to the Cloud
Migrating from E-Business Suite to the Cloud applications changes the interface far more than the processes. Users hunt for functions they already know: they need to be shown where those went.
Loosen the dependency on key users
Across a wide Oracle estate, two or three experts absorb most of the questions. Contextual help handles the repetitive ones and gives them their time back.
From first steps to full autonomy.
Continuous support within Oracle.
Finding your bearings again
Before the switch, each population repeats its usual tasks in the new interface, on a copy of the environment: that is where moving from the old screen to the new one is won or lost.
Help, module by module
Help specific to each module appears where the user is working, without assuming they know the overall logic of the suite.
Spotting the neglected modules
Measurement shows which modules are actually used, which were bought and never opened, and where user journeys stop.
A cloud ecosystem to manage your business processes.
Oracle Cloud covers a wide range of processes: finance, human resources, supply chain, projects, analytics, compliance, and operations.
The Oracle ecosystem includes ERP Cloud, HCM Cloud, SCM Cloud, and Analytics. This breadth of functionality makes user support essential to speed up adoption, reduce errors, and ensure successful rollout.
Expertise deployed at scale.
Knowmore in numbersThey have already accelerated Oracle adoption.
Finance, procurement, HR: Oracle suites concentrate long journeys, used by very different populations from one country to the next.
All success stories →
A complete suite to drive successful Oracle adoption.
Support your employees in real time within Oracle for frictionless adoption.
Create realistic Oracle simulations so users can learn by doing in a risk-free environment.
Measure usage, engagement, and friction points to improve adoption.
Get more value from your software.
Oracle adoption: your questions.
How do you train teams on Oracle E-Business Suite processes?
How do you support users after the rollout?
How do you handle a multi-country Oracle rollout?
How do you know processes are really being followed?
Accelerate Oracle adoption at every stage of the user journey.
Discover how Knowmore can reduce training needs, streamline processes, and increase employee autonomy.
Talk to our expert