Optimize Coupa Adoption
Coupa is a comprehensive platform dedicated to spend management: purchasing, invoicing, expense reports, compliance, sourcing, and supply chain. Knowmore accelerates its adoption through integrated guides, contextual help, and in-app communication to maximize efficiency and reduce errors. Knowmore helps you unify and optimize spend management processes to maximize the productivity and resilience of your operations.
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User Adoption of Coupa
Coupa unifies spend management through an open platform: purchasing, invoicing, expense reports, sourcing, compliance, and payments. Its adoption requires structured support to ensure data quality, streamline processes, and maximize productivity. Knowmore enhances workflow understanding, reduces errors, and accelerates learning. Easily communicate with your users via notifications and tooltips to keep them informed of new features and essential functionalities.
Des premiers pas à l’autonomie, avec des résultats concrets et mesurables
Parcours utilisateur type
Onboarding guidé
Knowmore guides users step-by-step through all Coupa modules: purchase requisitions, sourcing, suppliers, invoicing, expenses, and supply chain.
Aide contextuelle
Tooltips, integrated tutorials, and real-time explanations simplify the understanding of key processes and reduce errors.
Mesure & amélioration continue
Analysis of actual usage in Coupa: blocking steps, abandonment rates, error rates, completion times. This data helps optimize operational efficiency and improve adoption.
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Clients du CAC 40
référencé UGAP et RESAH
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Pays
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Millions d'utilisateurs
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Applicatifs métiers chez plusieurs clients
Témoignages
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"La souplesse de la solution, son adaptabilité aux agendas des publics formés et sa disponibilité à tout instant en font un outil idéal pour former en continu, consolider et sécuriser la transformation. Directrice Générale Adjointe, en charge des projets de transformation de l’Agence ANRU."
"Aujourd’hui nos équipes Support client sont autonomes et réactives pour créer et mettre à jour les aides ou présenter les nouvelles fonctionnalités de Qrew. Chloé Quick MS."
"La BNP souhaitait permettre aux Conseillers en agence en proximité avec les clients et les prospects de réaliser des démonstrations de "Mes Comptes" et de les guider à distance lorsque nécessaire. La banque voulait également offrir à ses clients une solution pour prendre en main par la pratique et se familiariser avec "Mes Comptes" sans risque d’erreur avec leurs comptes personnels.
Résultat : Le nombre de visiteurs unique du simulateur "Mes Comptes" a augmenté de 250% avec 24 000 visiteurs uniques par mois."
Découvrez nos livres blanc
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Get the Most Out of Your Software
Our Solutions
Create 100% realistic software training exercises for hands-on learning. Save on training environment maintenance.
Step-by-step Exercises
Guided Tours or Videos
Quiz - Assessments
100% realistic SCORM® format
Deliver messages and guidance over your applications. Provide in-workflow business assistance. This improves user experience and application adoption.
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Onboarding - Feedback by user profile
Smart and conditional guidance
Instant access to all your content
Multilingual and localization
Track key indicators and measure user engagement and digital adoption of your applications. Maximize your ROI.
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Real-time KPIs
User engagement metrics
User adoption measurement
Suggestions for optimizing digital adoption
Knowmore guides users step-by-step through all Coupa modules: purchase requisitions, sourcing, suppliers, invoicing, expenses, and supply chain.
User Adoption of Coupa
Coupa unifies spend management through an open platform: purchasing, invoicing, expense reports, sourcing, compliance, and payments. Its adoption requires structured support to ensure data quality, streamline processes, and maximize productivity. Knowmore enhances workflow understanding, reduces errors, and accelerates learning. Easily communicate with your users via notifications and tooltips to keep them informed of new features and essential functionalities.
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Engage Your Employees in Digital Transformation
Strengthen Your Team's Skills
Communicate Effectively with Your Users
Success stories
How Knowmore redefines digital adoption: inspiring transformation stories where our Solutions help companies master their digital tools and reach new heights.
