IT Department

Turn your IT landscape into a performance driver, not complexity.

Accelerate the adoption of your business applications, reduce pressure on support teams and monitor real software usage, without adding complexity to your IT architecture.

Multi-app one unified IT landscape
Real time adoption monitoring
+400 supported applications
Digital Adoption Cockpit
IT landscape overview
LIVE
87% Adoption
12 Apps tracked
+18% Improvement
Business applications Adoption
SAP 88%
Workday 76%
Salesforce 69%
User support ↓ Tickets
Digital experience ↑ Self-service
IT + Knowmore A cross-application adoption layer for your ecosystem.
Knowmore by the numbers +7M users 70 countries +400 applications +20 years of expertise
The IT challenge

The success of a digital project no longer ends at go-live.

With a growing number of applications, constant updates and rising business expectations, IT teams must ensure far more than tool availability. They must create the conditions for genuine adoption, effective usage and long-term performance.

Your challenges

High-performing IT is also measured by usage.

Support the evolution of your IT landscape while improving the user experience and the value generated by your technology investments.

01

Manage IT complexity

Deliver a consistent experience despite the growing number of ERP, CRM, HRIS and internal applications.

02

Reduce support pressure

Help users become more self-sufficient when facing questions, input errors and new processes.

03

Accelerate adoption

Support employees from deployment onward and through every functional update.

04

Demonstrate your ROI

Measure real usage and identify features that are adopted, underused or creating friction.

The Knowmore approach

Support every stage of digital adoption.

A cross-application approach to guide employees, build their skills and give IT teams a clear view of how tools are actually being used.

 
 
Designed for your IT architecture

An adoption layer that integrates with your ecosystem.

Support users across your entire IT landscape while preserving your technology choices and governance model.

SSO & IAM

Integrate Knowmore with your existing authentication and access management systems.

Agile deployment

Add a user guidance layer without redesigning your applications or multiplying technical projects.

Multi-application

Support ERP, CRM, HRIS, SaaS applications and internal solutions with a cross-application approach.

Governance

Centralize indicators and monitor adoption by application, business function, user group or project.

From implementation to performance

Continuous support throughout the application lifecycle.

STEP 01

Deploy

Embed user support from the launch of the project or new tool.

STEP 02

Guide

Guide employees directly within their applications as they work.

STEP 03

Measure

Analyze real usage and identify user groups or processes that require particular attention.

STEP 04

Optimize

Adapt your content, training and user journeys based on observed behavior.

Measurable results

Less friction. More autonomy. More value.

−50 % fewer support requests
+7 M users supported
70 countries covered
Your ecosystem

Digital adoption across your entire IT landscape.

All applications →
A selection of clients who trust Knowmore
In practice

From technology transformation to genuine adoption.

See how IT and business teams use Knowmore to support employees, secure their digital projects and measure adoption at scale.

Explore our success stories →
 
 
Let’s discuss your IT challenges

Your IT landscape is evolving. Make sure user adoption keeps pace.

Talk with a Knowmore expert about your adoption, support and application environment monitoring challenges.

Personalized demo
Analysis of your application environment
 
Request a demo

Let’s talk about your IT landscape.

A few details are enough to prepare a conversation tailored to your challenges.