Accelerate the adoption of 3DEXPERIENCE.
Support your employees directly within 3DEXPERIENCE with contextual guidance, continuous training and assistance available exactly when they need it.
Continuous support to simplify the user experience.
Turn a powerful PLM platform into a simple experience for every user.
3DEXPERIENCE connects teams, data and processes within a single collaborative environment. K-NOW helps your employees master its features faster through integrated, personalized and measurable support.
Drive 3DEXPERIENCE adoption for your users.
Deliver assistance, training and communications directly within 3DEXPERIENCE without interrupting business processes.
Simplify onboarding
Guide your employees through the features of 3DEXPERIENCE, ENOVIA, DELMIA and other platform environments with assistance embedded directly into the interface.
Train users directly in the flow of work
Make tutorials, interactive guides and personalized content available at any time so users can learn at their own pace, directly within their working environment.
Streamline collaborative processes
Deliver notifications, reminders and contextual information at the right time to facilitate interactions between teams and encourage active use of the platform.
From first steps to full autonomy.
Continuous support within 3DEXPERIENCE.
Guided onboarding
New users discover 3DEXPERIENCE through step-by-step journeys tailored to their role, processes and working environment.
Contextual assistance
Tooltips, tutorials and step-by-step guidance appear at the right time based on the page, role or user action, helping reduce errors and points of friction.
Measurement & optimization
Analyze real usage, friction points and completion times to identify pain points and continuously improve user journeys.
A collaborative platform connecting products, data and teams.
Dassault Systèmes' 3DEXPERIENCE platform centralizes data, processes and collaboration throughout the product lifecycle.
Its ecosystem covers a wide range of use cases, from design and manufacturing to product data management and collaboration. This extensive functionality makes effective user support essential for successful adoption.
Expertise deployed at scale.
Knowmore in numbersComplex engineering environments, supported day to day.
Design offices, subcontractors, project teams spread across sites: the 3DEXPERIENCE platform only pays off if everyone knows how to use it at the right moment.
All success stories →
Aerospace & defenceAirbus guides its people directly inside their business applications in a complex international environment — a long-standing partnership, extended by the co-innovation of K-VALUE.
Read the success story →
Retail · PLMCristal Optimisations relies on K-NOW to support users of PLM solutions and streamline demanding retail processes, with teams autonomous on content updates.
Read the success story →A complete suite to drive successful 3DEXPERIENCE adoption.
Assist your employees in real time within 3DEXPERIENCE for seamless adoption.
Create realistic 3DEXPERIENCE simulations so users can learn by doing in a risk-free environment.
Measure usage, engagement and friction points to continuously improve adoption.
Get the most out of your software.
3DEXPERIENCE adoption: your questions.
How do you build skills on 3DEXPERIENCE and CATIA?
Why does PLM adoption so often fall short?
How do you succeed in a PLM migration to 3DEXPERIENCE?
How do you measure real platform usage?
Accelerate 3DEXPERIENCE adoption at every stage of the user journey.
Discover how Knowmore can reduce training needs, streamline collaborative processes and empower your teams to work more independently.
Talk to our expert