Engage employees
Tailor support to user groups, roles and usage patterns to make each transformation more concrete and relevant.
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Targeted approaches to support every team, every challenge and every stage of your digital transformation.
Journeys and content tailored to each function.
Address the key challenges of digital adoption.
Increase adoption of your solutions.
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Engage your employees before, during and after go-live. Support them directly within their tools, build their skills and measure real adoption so you can continuously adjust your change initiatives.
Communication sent. Training completed. Tool deployed. Yet real change begins when employees have to integrate new tools, new processes and new habits into their day-to-day work. For the Change Manager, the challenge is no longer simply to prepare users for change: it is to create the conditions for genuine adoption, quickly identify resistance and sustain engagement over time.
Give every employee the means to understand, practice and adopt new ways of working, while giving Change teams a concrete view of what is working — and what is still getting in the way.
Tailor support to user groups, roles and usage patterns to make each transformation more concrete and relevant.
Intervene as soon as difficulties arise to clear up misunderstandings, reduce errors and limit disruption caused by change.
Prepare your teams before go-live with realistic, secure simulations of their future tools and processes.
Analyze usage, identify user groups that are struggling and focus your actions where they will have the greatest impact.
A continuous approach to prepare employees, guide them through new ways of working and measure how fully the transformation is being adopted.
Deliver the messages, assistance and guidance needed to adopt new processes directly within applications.
Create realistic application simulations to prepare users for new tools and processes without relying on the live environment.
Track user behavior, identify friction points and prioritize support actions using usage data.
Connect your change management strategy to real user behavior so you can adjust your actions as adoption progresses.
Segment support by function, role, user group and maturity level.
Identify usage patterns, drop-offs, errors and processes that are still causing difficulties.
Strengthen guidance, adapt training or trigger a targeted action based on observed needs.
Share concrete indicators with sponsors on adoption progress and the impact of the actions taken.
Anticipate new ways of working and give employees the keys to understand the transformation ahead.
Let users practice new tasks and processes through simulations that closely reflect their working environment.
Guide users directly within their applications at the moment they actually perform their tasks.
Analyze adoption, detect persistent resistance and continuously adapt your change actions.
Deploy a consistent adoption approach across the applications at the heart of your transformations: ERP, CRM, HRIS, procurement, finance and business applications.

Discover how Change, IT and business teams use Knowmore to prepare employees, support new ways of working and make transformation stick over time.
Discover our success stories →Talk to a Knowmore expert about your transformation program, user groups and adoption challenges.
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