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Facilitez l’adoption de Sopra HR

Sopra HR, filiale de Sopra Steria, propose des solutions RH puissantes telles que Pléiades et HR Access qui répondent aux besoins des directions des ressources humaines pour gérer efficacement les processus RH. Knowmore accélère leur adoption grâce à un accompagnement interactif et intuitif, des guides intégrés et une aide contextuelle directement dans l’interface RH, permettant à vos équipes de maîtriser rapidement les fonctionnalités de Sopra HR et d’optimiser leur gestion des ressources humaines.

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nOS SOLUTIONS

User adoption of Sopra HR

Sopra HR centralise de nombreux processus : recrutement, paie, déclarations, dossiers salariés, évaluation et référentiels. Knowmore rend ces environnements plus intuitifs grâce à un accompagnement embarqué et des guides directement intégrés. Vos utilisateurs bénéficient d’un accompagnement en temps réel pour une prise en main rapide, réduisant ainsi les besoins de support et améliorant l’efficacité globale de vos équipes.

Facilitate the adoption of Sopra HR by your users

With K-NOW, your users benefit from step-by-step support within Sopra HR, thanks to interactive guides integrated directly into the platform. This content can be accessed quickly and at any time, providing immediate support for optimal learning.

Simplify training with Sopra HR

Your employees no longer need to leave the tool for training. K-NOW offers interactive guides available directly in Sopra HR, enabling better mastery of key functionalities such as absence management, appraisals, and repositories. This also helps reduce support costs.

Reduce support requests with ongoing assistance

With K-NOW, your teams adopt Sopra HR quickly and efficiently, thanks to 24/7 support. Familiarization takes place in real-life situations, which considerably reduces first- and second-level support requests, freeing up time for your support team.

7
2
3
4
0
5
5
5
5
5
M
of users

From the first steps to autonomy, with concrete, measurable results

-55
%
training cost
60
%
user engagement
-50
%
support inquiries

Parcours utilisateur type

Onboarding guidé

Knowmore guide les utilisateurs pas à pas dans leurs tâches sur Pléiades, HR Access et les différents modules RH de Sopra RH : dossiers salariés, absences, évaluations, déclaratifs.

Aide contextuelle

Infobulles, tutoriels intégrés et explications en temps réel aident vos collaborateurs à comprendre les processus RH sans quitter l’outil.

Mesure & amélioration continue

Analyse des usages : étapes bloquantes, taux d’erreur, compréhension des écrans RH, engagement des utilisateurs. Optimisez en continu vos processus RH.

40%

CAC 40 customers
referenced by UGAP and RESAH

70

Countries

+7

Millions of users

+300

Business applications for several customers

Support, train, measure

K-NOW

contextual guidance

Support your employees in real time with their business tools for frictionless adoption.

K-STUDIO

immersive training

Realistic simulations to learn by doing, reinforcing mastery and commitment.

K-VALUE

strategic steering

Measure, analyze and adjust on an ongoing basis - adoption, impact, ROI, it's all there to guide your decisions.

Prêt à faire de Sopra HR une expérience fluide pour vos équipes ?

Knowmore accélère l’adoption de Sopra HR, améliore la maîtrise des processus RH et renforce l’autonomie des utilisateurs.

Talk to our expert
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Testimonials

"The flexibility of the solution, its adaptability to the agendas of the people being trained and its availability at all times make it an ideal tool for continuous training, consolidating and securing the transformation. Deputy Managing Director, in charge of transformation projects at Agence ANRU."

- Person
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"Today our Customer Support teams are autonomous and responsive when it comes to creating and updating help or introducing new Qrew features. Chloé Quick MS."

- Person
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"BNP wanted to enable branch advisors in close contact with customers and prospects to demonstrate "Mes Comptes" and guide them remotely when necessary. The bank also wanted to offer its customers a hands-on solution to familiarize themselves with "Mes Comptes" without the risk of making mistakes with their personal accounts.
Result: The number of unique visitors to the "Mes Comptes" simulator increased by 250%, with 24,000 unique visitors per month."

- Person
Read more

Discover our white papers

PLM white paper

Discover how to deploy PLM at scale, align EBOM/MBOM and secure a single source of truth to accelerate time-to-market.

Download our white paper

HRIS white paper

Methodology and best practices for making your HRIS more widely used: onboarding, self-service, data quality and employee satisfaction.

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white paper CMMS

The keys to successful CMMS adoption: reliable planning, controlled inventories and better-controlled interventions to limit breakdowns and costs.

Download our white paper

DAP white paper

How a Digital Adoption Platform standardizes usage, reduces incidents and improves business software performance on a large scale.

Download our white paper
Integrations

Get the most out of your software

Connect and simplify the use of your business applications to accelerate your digital transformation. Easily integrate all necessary applications and optimize software use by your teams, for maximum performance.

SAP

SAP S/4HANA Cloud is an ERP designed to meet the needs of...

Workday Deployment

Workday lets you make fast decisions...

Déploiement de Dynamics

Dynamics 365 combines CRM and ERP into a suite of business applications

Salesforce

World leader in customer relationship management solutions, Salesfo...

Ivalua deployment

Ivalua is a powerful software package for managing purchasing, procurement and supply chain management.

Deployment of 3DX

The 3DEXPERIENCE platform from Dassault Systèmes offers a unique...

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All software

Our solutions

Create 100% realistic software teaching exercises for hands-on training. Cut costs on training environment maintenance.

Step-by-step exercises

Guided tours or videos

Quizzes - Evaluations

100% realistic SCORM® format

Broadcast messages and walkthroughs on top of your applications. Offer business assistance within the workflow. Improve user experience and software adoption.

Onboarding - Feedback by user profile

Intelligent and conditional guidance

Instant access to all your content

Multilingual and localized

Track key indicators and measure user engagement as well as digital adoption of your applications. Make the most of your investments.

Real-time KPIs

User engagement indicators

Assessment of user adoption

Suggestions for optimizing digital adoption

Location engine icon

Knowmore guide les utilisateurs pas à pas dans leurs tâches sur Pléiades, HR Access et les différents modules RH de Sopra RH : dossiers salariés, absences, évaluations, déclaratifs.

Infobulles, tutoriels intégrés et explications en temps réel aident vos collaborateurs à comprendre les processus RH sans quitter l’outil.
K-NOW is on more than 350 applications
Demo
Our customer references
Dashboard mockup
Location engine icon

User adoption of Sopra HR

Sopra HR centralise de nombreux processus : recrutement, paie, déclarations, dossiers salariés, évaluation et référentiels. Knowmore rend ces environnements plus intuitifs grâce à un accompagnement embarqué et des guides directement intégrés. Vos utilisateurs bénéficient d’un accompagnement en temps réel pour une prise en main rapide, réduisant ainsi les besoins de support et améliorant l’efficacité globale de vos équipes.

Dashboard mockup

Facilitate the adoption of Sopra HR by your users

With K-NOW, your users benefit from step-by-step support within Sopra HR, thanks to interactive guides integrated directly into the platform. This content can be accessed quickly and at any time, providing immediate support for optimal learning.

Simplify training with Sopra HR

Your employees no longer need to leave the tool for training. K-NOW offers interactive guides available directly in Sopra HR, enabling better mastery of key functionalities such as absence management, appraisals, and repositories. This also helps reduce support costs.

Reduce support requests with ongoing assistance

With K-NOW, your teams adopt Sopra HR quickly and efficiently, thanks to 24/7 support. Familiarization takes place in real-life situations, which considerably reduces first- and second-level support requests, freeing up time for your support team.

Success stories

See more

Find out how Knowmore is redefining digital adoption: inspiring stories of transformation where companies use our solutions to be on top of their digital tools and reach new heights.

Val Software

Action Logement Services

QuickMS

Testimonials
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