Business application · HRIS

Accelerate the adoption of  Sopra HR.

Support your employees directly within Sopra HR with contextual guidance, continuous training and assistance available exactly when they need it.

24/7integrated assistance
-50 %support calls
30-50 %faster adoption
Sopra HR supported by Knowmore
kSTEP 2 / 3Approve the recorded hours.
kSTEP 1 / 3Open the team schedule.kSTEP 3 / 3Send them to payroll here.
K-NOW
Step-by-step guidance
Approve a team's hours
K-STUDIO
Train yourself
Record an absence
Issue a payslip
Sopra HR adoption 
Comprehensive support to make adoption easier.
Sopra HR adoption

Turn your HRIS into a simple experience for every employee.

Sopra HR centralizes many HR processes: payroll, employee records, absences, performance reviews, reporting and master data. K-NOW helps your teams master Pléiades, HR Access and the various HR modules faster through integrated, personalized and measurable support.

Our solutions

Sopra HR adoption for your users.

Deliver help, training and communications directly within Sopra HR without disrupting HR processes.

01

Secure the payroll

A variable entered wrongly ends up on the payslip, and the correction is always made under pressure. The rules surface at the moment of entry, in the field concerned.

02

Equip the payroll officers

Payroll officers live on edge cases: part-time contracts, absences, final settlements. Help deals with those cases on the screen rather than in a binder of procedures.

03

Absorb legal change

The legal framework shifts every year and the screens follow. Support content is updated in-house, at the pace of the legislation.

Measurable results

From first steps to full autonomy.

-60 %
training time
30-50 %
faster adoption
-50 %
support calls
Typical user journey

Continuous support within Sopra HR.

Step 1

Rehearsing on a payroll cycle

Officers and managers replay their own operations on a copy of Sopra HR: entering an absence, checking a variable, preparing a payslip.

Step 2

Help on the edge case

When a file falls outside the standard case, the next step appears on the screen concerned, instead of a call to the payroll expert.

Step 3

Checking before the payslip

Usage measurement flags the fields left blank and the checks skipped, early enough to correct before payroll goes out.

About Sopra HR

HR solutions to manage key business processes.

Sopra HR, a Sopra Steria subsidiary, offers solutions including Pléiades and HR Access to meet the needs of HR departments.

These environments cover sensitive and recurring processes. Contextual support simplifies their use, speeds up skills development and strengthens employee autonomy.

Modules covered
Payroll and reporting
Employee records
Absence and time management
Performance reviews and HR processes
HR master data

Expertise deployed at scale.

Knowmore in numbers
40 %
of supported organisations are CAC 40 clients
70
countries
+7 M
users
+400
business applications supported
Integrations

Get the most out of your software.

All applications
Frequently asked questions

Sopra HR adoption: your questions.

How do you handle a Sopra HR migration or version upgrade?
The difficulty is human, not technical: screens change for administrators who run some operations once or twice a year. Have them rehearse on a simulated replica with K-STUDIO before go-live, then keep K-NOW guidance running in the tool.
How do you train payroll administrators without touching real data?
Payroll data does not lend itself to trial and error. Simulation reproduces the Sopra HR, Pléiades or HR Access screens in a consequence-free environment, and lets you certify users before the campaign opens.
How do you support employees on HR self-service?
Leave requests, expenses, annual reviews: journeys used rarely, by everyone. A contextual guide triggered in the screen saves the round trip to the HR helpdesk.
How do you know the HR system is really being used?
K-VALUE measures usage by population and by process: what happens in the tool, what goes back to email or spreadsheets, and where to focus reminders.
Your Sopra HR project

Accelerate Sopra HR adoption at every stage of the user journey.

Discover how Knowmore can reduce training needs, streamline HR processes and strengthen employee autonomy.

Talk to our expert