Accelerate the adoption of Salesforce.
Support your teams directly within Salesforce with contextual guidance, continuous learning, and assistance available exactly when they need it.
End-to-end support to drive adoption.
Turn a powerful CRM into a simple experience for every user.
Salesforce centralizes customer data and sales, marketing, and service processes. K-NOW helps your teams master their day-to-day use faster through embedded, personalized, and measurable support.
Drive Salesforce adoption across your teams.
Deliver help, training, and communications directly within Salesforce without disrupting your teams’ workflow.
Train users directly in Salesforce
Embed interactive guides directly in Salesforce to support users step by step through their tasks and speed up proficiency.
Deliver the right information
Keep your teams informed about updates, new features, and best practices with targeted notifications delivered directly in their Salesforce environment.
Improve data quality
Use tooltips and contextual help to guide data entry, clarify fields, and reduce errors that impact CRM data quality.
From first steps to full autonomy.
Continuous support within Salesforce.
Guided onboarding
New users discover Salesforce through step-by-step journeys tailored to their role, team, and business processes.
Contextual guidance
Teams access the right information at the right time to enter data, follow sales processes, and work more independently.
Measurement & improvement
Analyze usage, identify the steps that create friction, and continuously improve your support journeys.
The CRM for managing the entire customer relationship.
Salesforce enables companies to centralize customer data and support their sales, customer service, marketing, and commerce processes.
Its ecosystem covers a wide range of use cases and user profiles. This functional richness makes user enablement essential to drive adoption, standardize practices, and maintain data quality.
Expertise deployed at scale.
A complete suite to make Salesforce adoption a success.
Support your teams in real time within Salesforce for frictionless adoption.
Create realistic Salesforce simulations so teams can learn by doing in a risk-free environment.
Measure usage, engagement, and friction points to continuously improve Salesforce adoption.
Get more value from your software.
Accelerate Salesforce adoption at every stage of the user journey.
Discover how Knowmore can reduce training needs, improve data quality, and empower Salesforce users to work more independently.
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