Turn a powerful CRM & ERP suite into a simple experience for every user.
Microsoft Dynamics 365 brings CRM and ERP together to manage sales, customer service, finance, operations, supply chain, commerce, and human resources. K-NOW helps your teams master features faster through integrated, personalized, and measurable support.
Dynamics 365 adoption for your users.
Deliver help, training, and communications directly within Dynamics 365 without disrupting business processes.
Make onboarding easier
Embed interactive assistance in Dynamics 365 so users can understand features and complete their tasks without leaving the application.
Support every user journey
Provide interactive guides, tooltips, and content at the right moment to support users based on their role and context.
Provide continuous support
Give users instant access to training resources and contextual help to increase autonomy and reduce support requests.
From first steps to full autonomy.
Continuous support within Dynamics 365.
Guided onboarding
New users discover Dynamics 365 modules — Sales, Customer Service, Finance, Supply Chain, Commerce, or HR — through step-by-step journeys tailored to their role.
Contextual help
Tooltips, embedded tutorials, and real-time explanations appear at the right moment to reduce errors and improve understanding of business processes.
Measurement & improvement
Teams analyze usage, friction points, errors, adoption rates, and completion times to continuously improve the user experience.
The cloud suite that connects CRM, ERP, and business processes.
Microsoft Dynamics 365 combines business applications for customer relationship management, sales, finance, operations, supply chain, commerce, and human resources.
This broad range of capabilities supports many use cases within a single ecosystem, but also makes user enablement essential to secure adoption, standardize practices, and reduce errors.
Expertise deployed at scale.
A complete suite to drive successful Dynamics 365 adoption.
Support your employees in real time within Dynamics 365 for frictionless adoption.
Create realistic Dynamics 365 simulations so users can learn by doing in a risk-free environment.
Measure usage, engagement, and friction points to improve Dynamics 365 adoption.
Get the most out of your software.
Accelerate Dynamics 365 adoption at every stage of the user journey.
Discover how Knowmore can streamline CRM & ERP processes, reduce training needs, and increase employee autonomy.
Talk to our expert