Success story · Manufacturing & finance

Michelin trains its finance teams on Oracle E-Business Suite.

The same financial processes have to be applied the same way everywhere. K-STUDIO reproduces the ERP so everyone practises the same actions, with no training environment to build in each country.

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K-Studio

Exercise 2 of 8Score 100 %

Simulation

Supplier invoice

SupplierInvoice dateExpense accountNet amountCost centreCurrency

Supplier invoicePosted

SupplierInvoice dateExpense account606100Net amountCost centreCurrency

iYour turnFill in the expense account.!AlmostThis field is the supplier, not the expense account.✓Well doneAccount filled in, the invoice can now be posted.

2successive rollouts: ERP Backbone then D2C

0training environments to create per environment and per language

1solution deployed: K-STUDIO

The context

Standardising financial processes on an international scale.

Michelin wanted to simplify and speed up the handling of its financial processes around a common framework, carried by Oracle E-Business Suite. The challenge was to obtain consistent implementation by teams spread across several geographies, whatever the local cultures and languages.

The blind spot

One training environment per environment and per language is unsustainable.

Opening a training environment in each geography means data, settings and translations to maintain. The cost and the lead time discourage, and everyone ends up learning their own way.

Local trainingEach geography organises its own skills build-up.

A few months laterPractices diverge from one country to another.

The step that blocksThe shared process is no longer applied the same way.

The scope

The application covered by the deployment.

Oracle E-Business Suite→

Finance ERP, international rollout

In production

The solution

Practising on a replica of the ERP, the same everywhere.

Interactive content that simulates Oracle E-Business Suite, without touching the real environment.

The same actions everywhere

Learners carry out entries and look-ups just as in the ERP, with the same exercises from one geography to the next.

No training environment to build

Simulation removes the constraints and the costs of creating dedicated training environments.

Risk-free practice

Business actions take place inside the simulation, never on the production system.

A reusable model

The approach validated on the ERP Backbone was reused for the D2C rollout.

K-Studio

Supplier invoices

Supplier invoiceNew invoice

Invoice check

SupplierDelta IndustrieNet amount€12,480.00Expense account606100Post

✓Exercise completedScore100 %

✓Open the invoice to be handled.
✓Complete the expense account.
✓Check, then post.

Tutoring×

Open the invoice to be handled.Complete the expense account.Check, then post.

Step 1 of 3Step 2 of 3Step 3 of 3

Guided exerciseSimulation mode

The results

A simulation-based training model extended to new rollouts.

Consistent learning

The same content supports the uptake of the processes in the same way around the world.

An extended set-up

After the ERP Backbone, the approach was reused for D2C, first in China then in the other geographies.

A simpler rollout

Simulations replace training environments, whatever the environment or the language.

An award-winning project

Michelin and Knowmore won the 7th Trophée des Trophées, change management category, from the Oracle PeopleSoft, AUFO and JD Edwards user club.

The solution deployed

The solution deployed.

K-STUDIOApplication simulator

A replica of Oracle E-Business Suite.

K-STUDIO reproduces the ERP as interactive content. Learners look up, enter and chain the steps just as in the real application, without touching it.

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Identical exercises across all geographies
Realistic entries and look-ups
No training environment to create or maintain
No impact on the production environment

Frequently asked questions

What we are asked about this deployment.

Why simulate the ERP rather than open a training environment?

Because a training environment has to be created, configured, populated and translated in every environment and every language. K-STUDIO reproduces the application with none of those constraints, and the same exercises serve everywhere.

Which applications are covered?

In production:Oracle E-Business Suite→(finance ERP, international rollout).

How large is the deployment?

Two successive rollouts, the ERP Backbone then D2C starting in China, with one solution deployed: K-STUDIO and no training environment to create.

What does it change day to day?

Consistent learning. The same content supports the uptake of the processes around the world. Risk-free practice. The actions take place inside the simulation, never on the production system.

They trust us