Business application · Management & finance

Accelerate the adoption of  Sage.

Support your employees directly in Sage with contextual guidance, continuous training and assistance available exactly when they need it.

24/7in-app assistance
-50 %support calls
30-50 %faster adoption
User support inside Sage with Knowmore
kSTEP 2 / 3Pick the items to bill.
kSTEP 1 / 3Open the customer invoice to raise.kSTEP 3 / 3Approve and send the invoice here.
K-NOW
Step-by-step guidance
Issue a customer invoice
K-STUDIO
Train yourself
Post a payment
Reconcile an account
Sage adoption 
Comprehensive support to make adoption easier.
Sage adoption

Turn a comprehensive business management suite into a simple experience for every user.

Sage centralizes accounting, finance, payroll and business management. K-NOW helps your teams master its features faster through integrated, personalized and measurable support.

Our solutions

Drive Sage adoption for your users.

Deliver help, training and communications directly in Sage without interrupting business processes.

01

Secure the close

Entry errors only show up at close, when nobody has time left to rework them. The rules surface in the field concerned, during the period.

02

Absorb regulatory change

E-invoicing, rates, filing obligations: the framework changes without warning and the screens with it. Help content is updated in-house, at the pace of the legislation.

03

Align sites with different habits

The same version of Sage X3 is rarely used the same way from one site to the next. Guidance enforces the target process where local habits drift from it.

Measurable results

From first steps to full autonomy.

-60 %
training time
30-50 %
faster adoption
-50 %
support calls
Typical user journey

Continuous support in Sage.

Step 1

Rehearsing on a dummy period

Each department repeats its operations — posting an invoice, running a payment, closing a period — on a copy of Sage X3, without touching the real books.

Step 2

The rule in the field

The posting, the analytical code, the applicable rate: the explanation appears in the field being filled, not in a procedure manual kept elsewhere.

Step 3

Seeing it before the close

Usage measurement flags the sites running late and the fields systematically left blank, early enough to act before the close exposes them.

About Sage

A business management suite for your key operations.

Sage provides solutions for accounting, payroll, invoicing, sales management and finance, helping centralize essential business operations.

Sage’s broad feature set and diverse user profiles make guidance essential to streamline onboarding, secure processes and boost productivity.

Modules covered
Accounting and finance
Payroll and HR administration
Invoicing
Sales management
Reporting and performance management

Expertise deployed at scale.

Knowmore in numbers
40 %
of supported organisations are CAC 40 clients
70
countries
+7 M
users
+400
business applications supported
Integrations

Get more value from your software.

All applications
Frequently asked questions

Sage adoption: your questions.

How do you support a Sage upgrade or migration?
Screens change for administrators who run some operations once a month, sometimes once a year. Have them replay their own procedures on a replica with K-STUDIO before go-live, then let K-NOW take over in the tool.
How do you train on accounting and payroll without risking the data?
Accounting and payroll data do not lend themselves to trial and error. Simulation reproduces the screens in a consequence-free environment — the approach the Ministry of Education took, with 97 practice cases.
How do you secure period-end closing?
Guides are pushed when they matter: procedure reminders, order of operations, controls not to skip, right inside the screen during closing.
How do you know the ERP is really being used?
K-VALUE measures usage by population and by process: what happens in the tool, what goes back to spreadsheets, and where to focus support.
Your Sage project

Accelerate Sage adoption at every stage of the user journey.

Discover how Knowmore can reduce training needs, streamline processes and empower your employees to work more independently.

Talk to our expert