Yves Rocher trains its teams on its new Cegid Retail Y2 point-of-sale system.
Yves Rocher relies on K-STUDIO to train 5,000 partners and advisors across more than 700 stores, while enabling sustainable onboarding for new hires.
The new point-of-sale system deployed across the store network.
Rapidly train a large store network on a new point-of-sale system.
As part of the modernization of its point-of-sale system, Yves Rocher selected Cegid Retail Y2. With K-STUDIO, Knowmore designed a blended learning journey combining instructor-led sessions and e-learning modules integrated into the internal LMS.
Modernize the point-of-sale system across the entire Yves Rocher network.
Yves Rocher decided to modernize its point-of-sale system by deploying Cegid Retail Y2 across its store network.
This transformation required rapidly preparing partners and advisors for the new processes while creating a reusable training framework for future hires.
.png?width=478&height=319&name=Yves%20Rocher%20(1).png)
Train at scale before deployment and over the long term.
Large-scale rollout
Train 5,000 partners and advisors across more than 700 stores.
Hands-on training
Enable teams to practice point-of-sale processes without operational risk.
Sustainable onboarding
Provide reusable content to onboard new customer advisors on an ongoing basis.
Localization
Adapt part of the training content to the language requirements of the Belgian market.
An immersive training journey designed with K-STUDIO.
K-STUDIO enables Yves Rocher to train its teams through realistic simulations of Cegid Retail Y2 and the PIM intranet portal, integrated into a blended learning journey combining instructor-led training and e-learning within the internal LMS.
Scalable, hands-on training ready for international deployment.
Training assets created
Knowmore a réalisé 77 training assets de formation couvrant les principaux processus de la caisse.
Learning by doing
Partners and advisors practice with realistic simulations before using the POS system in real-life situations.
Long-term onboarding
The training content remains available to support the ongoing onboarding of new in-store advisors.
Rollout in Belgium
Following the success in France, a large share of the training content was localized into Flemish and Walloon.
Consistent, reusable training designed for a large retail network.
Faster upskilling
Teams become familiar with the new processes before rollout in stores.
Consistent training
Every store benefits from structured content covering the same business processes.
Simplified onboarding
New advisors can be onboarded efficiently using the existing training content.
International rollout
Modules can be adapted and localized to support additional markets.
Train teams through hands-on practice with K-STUDIO.
Yves Rocher uses K-STUDIO to simulate Cegid Retail Y2, scale the creation of learning journeys, and deliver training through its internal LMS.
Train your users at scale, even before deployment.
Discover how to create immersive, realistic, and reusable training experiences to accelerate adoption of your business applications and simplify onboarding.
Request a demo