RATP simplifies onboarding and accelerates Workday adoption.
RATP is modernising its HRIS with Workday and relies on Knowmore solutions to train users, guide them through new HR processes and ensure successful adoption of the new system.
Train and guide employees within the new Group-wide HRIS.
Supporting HRIS transformation and making new HR processes easy to adopt.
By moving from a siloed administrative HRIS to Workday, RATP aimed to provide a more agile, cross-functional and accessible Group-wide environment, while supporting HR teams and managers as they adopted new ways of working.
Moving from a siloed HRIS to an agile, cross-functional and accessible Group-wide HRIS.
RATP selected Workday in SaaS mode to evolve its administrative HRIS, historically built around payroll management, into a more modern Group-wide solution.
This migration brings significant changes for both HR teams and managers: new processes, new ways of working and a new tool to master in their day-to-day activities.
Making change management a driver of long-term Workday adoption.
New HR processes
Make new processes easier to understand and help users navigate new HR journeys.
Immersive training
Provide hands-on practice through exercises that faithfully reproduce the Workday environment.
In-the-flow support
Provide on-demand contextual guidance directly while users carry out business processes.
Sustainable adoption
Secure the rollout of the new HRIS and establish lasting Workday usage among HR teams and managers.
Train users in a simulated environment, then guide them directly in Workday.
Supported by Oresys for change management, RATP designed a programme combining interactive training and contextual guidance to cover both learning and real-life use in the flow of work.
A smooth rollout, confident users and enthusiastic trainers.
Training procedures
13 RATP procedures are available as training exercises that can be accessed at any time by hundreds of concurrent users.
Procedures in Workday
41 procedures are available to make Workday easier to use in real-life work situations and accelerate employee engagement.
Enthusiastic trainers
Trainers were ready and enthusiastic about using these innovative learning methods.
Confident users
Users can practise before rollout and then receive guidance directly in the tool, strengthening both confidence and autonomy.
Continuous support, from training to everyday use.
Risk-free learning
Users can practise business processes in an environment that replicates Workday without affecting the production system.
Help at the moment of need
Contextual guidance remains available in the tool when users perform their actual HR processes.
Secure rollout
The programme prepares teams in advance and gives them clear guidance at go-live to ease the transition to the new HRIS.
Long-term adoption
Training and embedded support work together to reinforce new ways of working among HR teams and managers.
Train users, then guide them in Workday.
The RATP project relies on two complementary Knowmore solutions: software simulation for training and a digital adoption platform for in-the-flow support.
Practise using Workday in a simulated environment.
Create interactive exercises that reproduce business processes and the production interface, preparing users before they start using the live system.
Guide users directly in Workday.
Provide on-demand contextual guidance to support employees while they carry out HR processes in real-life work situations.
Discover more success stories.
See how other organisations support their employees in adopting business applications with Knowmore.
SNCF Réseau accelerates adoption of its Carl Source CMMS
As part of the Digitop project, SNCF Réseau relies on K-STUDIO and K-NOW to train nearly 2,000 employees and support them directly within Carl Source.
Crédit Agricole supports 65,000 employees on its new core banking system
Crédit Agricole relies on Knowmore to build the skills of employees across its 39 Regional Banks through 250 interactive training assets.
SNCF Voyageurs trains its employees on the new version of the GMAT application
SNCF Voyageurs relies on K-STUDIO to train 3,000 employees on the new version of the Gestes de Maintenance de l’Agent en Technicentre (GMAT) application.
Make your HRIS easier to adopt, from training to everyday use.
Discover how Knowmore can combine software simulation and contextual guidance to prepare your users, secure your rollouts and accelerate adoption of your HR applications.
Request a demo