Sodexo supports 10,000 managers with K-NOW digital guidance.
As part of the STEP project, Sodexo deploys K-NOW to help its managers analyze and understand the indicators displayed in Microsoft Power BI through personalized, contextual explanations.
Personalized explanations based on each manager profile, directly in Microsoft Power BI.
Make Microsoft Power BI easier to adopt on an international scale.
Led from the United States, the STEP Performance Management project aims to support 10,000 site managers and their management chain in analyzing and understanding operational data displayed in Microsoft Power BI.
Contextual assistance to understand Power BI indicators.
K-NOW delivers personalized explanations of KPIs and operational data based on the manager profile and the country concerned.
An international project to make better use of performance data.
The STEP Performance Management project is led from the United States and is aimed at site managers as well as their entire management chain.
L’enjeu consiste à aider ces utilisateurs à analyser et comprendre les éléments restitués par Microsoft Power BI, tout en adaptant l’accompagnement aux profils et aux réalités de 34 countries.
Make adoption easier and support the expansion of the project.
International deployment
Adapter les explications et messages aux besoins des managers dans 34 countries.
Understanding KPIs
Make indicators and operational data easier to read and interpret.
Progressive expansion
Support users as the deployment scope expands.
Team autonomy
Transfer K-NOW skills to the Sodexo project team so they can maintain and evolve the content.
Digital guidance embedded in Microsoft Power BI.
K-NOW works directly within Microsoft Power BI to provide managers with personalized explanations of KPIs and operational data without leaving their working environment.
Daily support to understand data and become more autonomous.
Easier adoption
Managers receive explanations directly within Power BI to better understand KPIs.
Contextual support
Content is adapted to the manager profile and local country context.
Daily usage
150 unique users out of the 2,000 deployed users benefit from contextual support every day.
Transferred skills
The Sodexo project team was trained on K-NOW so it can maintain and evolve the content.
Personalized, international support designed for long-term management.
Support within Power BI
Managers can access explanations without leaving their dashboard.
Personalized content
Messages vary according to the manager profile and country.
Transferred skills
The Sodexo project team has the skills required to manage K-NOW.
Team autonomy
Support content can evolve with the user scope and the needs of the STEP project.
Guide managers directly within Microsoft Power BI.
Sodexo relies on K-NOW to deliver contextual, personalized support directly within the STEP project dashboards.
Make your analytics and business tools easier to adopt.
Discover how K-NOW embeds walkthroughs and contextual explanations directly into your applications to support every user profile.
Request a demo