BFM innovates as part of its core banking system transformation.
Banque Française Mutualiste is modernizing its information system by integrating several applications, including Sopra Banking Software, and has chosen Knowmore’s Application GPS to support digital adoption for its 230 users.
The application GPS chosen by BFM to support its users.
Supporting a major information system transformation.
As part of its migration to a new core banking information system, BFM wanted to support and accelerate digital adoption for its 230 users. During the scoping phase, Deloitte’s Change team recommended considering an innovative solution to support this major transformation.
BFM migrates to a new core banking system.
Banque Française Mutualiste is migrating to a new core banking information system comprising several applications.
These applications include Sopra Banking Software, formerly Sab.
Support and accelerate digital adoption for 230 users.
Information system transformation
Support the major transformation associated with the migration to the new core banking information system.
Digital adoption
Support and accelerate digital adoption for the 230 users concerned.
Innovative approach
During the scoping phase, Deloitte’s Change team recommended considering an innovative solution to support the transformation.
BFM chooses Knowmore’s Application GPS.
K-NOW is deployed on premises to support 230 users.
A support approach jointly developed by Deloitte and BFM.
Users supported
K-NOW is deployed to support the 230 users affected by the information system transformation.
On-premises deployment
The K-NOW solution is deployed on premises within BFM’s environment.
Deloitte / BFM co-production
Deloitte and BFM co-produce the guidance flows and messages used as part of the program.
Joint storyboards
The guidance flows and messages are produced based on jointly developed storyboards.
An approach focused on adoption of the new core banking system.
Knowmore Application GPS
BFM chose Knowmore’s Application GPS as part of its transformation project.
Guidance
Deloitte and BFM co-produce the guidance flows designed to support users.
Messages
The messages are also co-produced by Deloitte and BFM.
Storyboards
Content production is based on storyboards jointly developed by the teams.
K-NOW supports BFM users.
The customer case highlights K-NOW as the on-premises solution deployed to support 230 users.
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Support your users through a major information system transformation.
Discover how K-NOW can support adoption of your business applications directly within your users’ working environment.
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