Veeva Vault training and adoption.
Guide your quality, regulatory affairs and clinical operations teams directly inside Veeva, at the moment of the action, without modifying the application.
Complete support to make adoption easier.
Turn a dense regulated platform into simple actions, from the revision to the approval.
Veeva Vault structures quality documents, procedures, regulatory files and training, with strict approval workflows and audit trails. That rigour is its value, and it is also what makes some journeys hard to remember when you only use them a few times a year.
Veeva Vault adoption for your users.
Deliver help, training and announcements directly inside Veeva, without touching the application.
Support job roles, not quality experts
A quality manager, a regulatory affairs officer and an operator reading a procedure do not open the same screens and do not use them at the same frequency. A single training course prepares none of the three properly.
Make documents and approvals reliable
A badly qualified revision reason, an incomplete approval workflow or untracked training all turn up at inspection. These are the steps to secure on the screen itself.
Take the load off your key users
After go-live, key users absorb the day-to-day questions at the expense of their own work. Help displayed on the screen takes over the most repetitive questions.
From first steps to autonomy.
Continuous support inside Veeva.
Preparing for go-live
Each job role replays its own actions — revise a procedure, file a document, approve — on a replica of Veeva, without touching real data.
Contextual help
At the slightest doubt inside the application, the steps to follow appear on the screen where the action happens, with the points of attention specific to your business rules.
Measurement & improvement
Real usage is measured screen by screen: which sites drop off, which step blocks, which content should be revised first.
A complete life sciences platform, from the procedure to the inspection.
Published by Veeva Systems, Vault covers quality document management, procedures, regulatory files, clinical operations and training, for organisations subject to inspection.
It integrates with quality systems and training tools, which multiplies the touchpoints and the profiles involved.
Expertise deployed at scale.
Knowmore in figuresThey have already deployed their regulated applications with Knowmore.
A regulated environment comes down to precise actions, performed by very different job roles and often spread across several countries.
All success stories →
Insurance · International programmeAllianz prepares 7 000 employees for the new version of its insurance system with 68 simulated exercises, before the switchover.
Read the success story →
Industry · FlooringGerflor supports 630 users with help publications created and maintained by its own teams, delivered in 4 languages.
Read the success story →A complete suite to succeed in Veeva adoption.
Support your teams in real time inside Veeva with step-by-step guidance displayed on the screen.
Build realistic Veeva simulations to learn by doing, without touching production data.
Measure usage, engagement and points of friction to act on facts rather than on self-reported feedback.
Get the most out of your software.
Veeva adoption: your questions.
How do you succeed in a Veeva go-live?
How do you make quality documents reliable?
How do you support teams spread across several sites and languages?
How do you measure platform adoption?
Accelerate Veeva adoption at every stage of the user journey.
See how Knowmore reduces training needs, makes technical data reliable and lightens the load on your key users.
Talk to our expert