Allianz modernizes its legacy claims management application.
As part of its Global One program, Allianz is migrating Allianz Business System (ABS), its legacy claims management application, from Windows to the web and is using K-STUDIO to train 7,000 employees in a simulated environment that faithfully reproduces the new application.
The software simulator for hands-on training in an environment that faithfully reproduces the application.
Train employees on the new web version of ABS in a realistic and secure environment.
As part of Global One, its information system modernization program, Allianz needed to support the migration of Allianz Business System to the web while preparing 7,000 employees to use the new version of its claims management application.
Modernize the information system and prepare the migration of a legacy application to the web.
Allianz, a global insurance company, launched Global One, a multi-year program to modernize its entire information system.
This program provides the foundation for the group’s future digital developments. In 2016, Allianz therefore decided to migrate Allianz Business System (ABS), its legacy claims management application, from its Windows version to a web-based version.
Successfully move to the web without compromising training quality.
Migration to the web
Support the transition of Allianz Business System from its legacy Windows version to a web-based version.
Training at scale
Prepare 7,000 employees to use the new version of their business application effectively.
Realistic environment
Provide a training environment similar to ABS without relying on a dedicated training instance of the application.
High-fidelity simulations
Faithfully reproduce the application’s behavior so employees can practice in conditions close to real-life use.
K-STUDIO to recreate ABS and train employees through hands-on practice.
Allianz used K-STUDIO to create a simulated training environment that reproduces the behavior of the web version of Allianz Business System.
A complete simulated environment to train 7,000 employees on the new version of ABS.
7,000 employees trained
The training program was designed to help 7,000 Allianz employees get to grips with the web version of ABS.
68 simulated exercises
Knowmore created 68 simulated exercises covering the scenarios required for training on Allianz Business System.
100% of behavior reproduced
The simulations reproduce 100% of the ABS application’s behavior in the web browser, providing an experience close to real-life use.
Alternative training environment
The simulation provides a training environment similar to ABS as an alternative to a dedicated training instance of the application.
Train employees on the new application without exposing them to the production environment.
Learning by doing
Employees can practice directly in simulated scenarios that closely reflect their business environment.
High-fidelity simulation
The exercises reproduce ABS behavior in a web browser to prepare users for the new interface.
Training at scale
A single simulated environment can support thousands of employees without relying on a real training environment.
Secure environment
Users can practice without any risk of errors affecting data or the production application.
Train employees in a faithful simulation of their business application.
Allianz uses K-STUDIO to provide an immersive training environment that reproduces Allianz Business System and allows employees to practice before using the new web version.
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Train your employees on their business applications in an immersive environment.
Discover how K-STUDIO enables you to create interactive simulations that faithfully reproduce your applications, so you can train users through hands-on practice, at scale and without any risk to your production environment.
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