Business application · ERP

proALPHA training and adoption.

Guide your finance, procurement and logistics teams directly inside proALPHA, at the moment of the action, without modifying the application.

24/7built-in support
-50 %support requests
30-50 %faster adoption
proALPHA
kSTEP 2 / 3Check the line margin.
kSTEP 1 / 3Open the quote to confirm.kSTEP 3 / 3Convert it into an order here.
K-NOW
Step-by-step guidance
Convert a quote into an order
K-STUDIO
Train yourself
Create a product variant
Run a goods-receipt check
proALPHA adoption
Complete support to make adoption easier.
proALPHA training and adoption

Turn a mid-market manufacturing ERP into simple actions, from the quote to the invoice.

proALPHA covers production, procurement, stock, finance and quality for mid-sized manufacturers. Its functional depth is its value, and it is also what makes some journeys hard to remember when you only use them a few times a month.

 Our solutions

proALPHA adoption for your users.

Deliver help, training and announcements directly inside proALPHA, without touching the application.

01

Support all-rounders, not ERP experts

In a mid-sized company the same person enters a quote in the morning and checks a delivery in the afternoon. It is those changes of hat that make the rules slip, not a lack of initial training.

02

Make quotes and margins reliable

A badly applied discount, a wrongly chosen product variant or a lead time promised without checking capacity all come back at invoicing. These are the steps to secure on the screen itself.

03

Take the load off your key users

After go-live, key users absorb the day-to-day questions at the expense of their own work. Help displayed on the screen takes over the most repetitive questions.

 Measurable results

From first steps to autonomy.

24/7
support built into proALPHA
-50 %
support requests
30-50 %
faster adoption
 Typical user journey

Continuous support inside proALPHA.

Step 1

Preparing for go-live

Each job role replays its own actions — post an invoice, create a third party, run a report — on a replica of proALPHA, without touching real data.

Step 2

Contextual help

At the slightest doubt inside the application, the steps to follow appear on the screen where the action happens, with the points of attention specific to your business rules.

Step 3

Measurement & improvement

Real usage is measured screen by screen: which sites drop off, which step blocks, which content should be revised first.

 About proALPHA

An integrated ERP for mid-sized manufacturers, from the quote to the invoice.

Published by proALPHA, the ERP covers production management, procurement, sales, finance and quality, for manufacturers often spread across several European sites.

The solution integrates with production and document management tools, which multiplies the touchpoints and the profiles involved.

Modules covered
Quotes, orders and invoicing
Configuration and product variants
Production and capacity
Procurement and goods receipt
Quality and technical documentation

Expertise deployed at scale.

Knowmore in figures
40 %
of CAC 40 companies
70
countries
+7 M
users
+400
applications supported
Integrations

Get the most out of your software.

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Frequently asked questions

proALPHA adoption: your questions.

How do you succeed in a proALPHA go-live?
Moving to proALPHA changes the daily actions of very different job roles: accounting, procurement, sales, logistics. The method is to have them practise before the switchover on a simulated replica with K-STUDIO, to certify them before go-live, then to keep the guidance K-NOW running through hypercare— the set-up Knowmore deploys on the ERPs it supports.
How do you make quotes and prices reliable?
A quote is only worth what is entered in it: product variant, authorised discount, realistic lead time, payment terms. These rules are recalled directly in the field concerned, at the moment of entry, rather than in a procedures folder.
How do you support teams spread across several sites and languages?
Help content is tailored by site, by job role and by language, then delivered inside the application without touching proALPHA.
How do you measure ERP adoption?
K-VALUE measures usage screen by screen: which sites really apply the process, which fields stay empty, which workflow steps are bypassed. Improvements are then prioritised on observed rather than reported usage.
Your ERP project

Accelerate proALPHA adoption at every stage of the user journey.

See how Knowmore reduces training needs, makes technical data reliable and lightens the load on your key users.

Talk to our expert