Driving successful digital transformation in retail through PLM tool adoption.
The success of a PLM project does not depend on technology alone. Discover how to combine change management, training and Digital Adoption to accelerate the adoption of new tools by retail teams.
Faire de l’utilisateur un acteur de la digital transformation.
PLM transforms retail. Adoption transforms results.
Faster time-to-market, collaboration between product teams, environmental requirements, quality, compliance and supply chain control: retail companies need to evolve their processes and tools. PLM solutions help manage this complexity, but their value depends first and foremost on real user adoption.
Three key levers for successful PLM tool adoption.
Transform
Understand how PLM centralizes the product lifecycle and improves innovation, quality, collaboration and time-to-market in retail.
Support
Integrate change management from the project design stage and provide learning content tailored to real business use cases.
Drive adoption
Use Digital Adoption to train, guide and support employees directly within their applications.
Discover the keys to a PLM transformation that users truly adopt.
Stéphane Gaillard shares best practices for combining PLM, change management, training and Digital Adoption to maximize the value of transformation projects in retail.
Put user adoption at the heart of your PLM project.
Even when the technology performs well, a transformation can fail if employees do not change their habits and adopt new processes. User support must therefore be designed as an integral part of the project, not as a one-off action at deployment.
Measurable results for organizations.
Training
Reduce training costs and time spent on training.
Errors
Reduce data-entry errors and improve data quality.
Support
Reduce ticket volume and recurring support requests.
Adoption
Save up to three months in the adoption of new tools.
PLM expertise supporting transformation.
Stéphane Gaillard
President and PLM Expert
Expert des environnements PLM et de la digital transformation, Stéphane Gaillard partage son expérience des projets de déploiement et les leviers permettant d’améliorer durablement l’adoption des outils par les utilisateurs métiers.
Train, guide and measure the adoption of your tools.
Guide users in the PLM.
Guide users step by step directly within their business applications.
Train without risk.
Create realistic simulations of PLM tools so users can practice without touching real data.
Measure adoption.
Analyze real usage, identify friction points and measure progress in digital adoption.
Explore PLM and Digital Adoption further.
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Discover how Knowmore can help you train your employees, guide them directly within their applications and measure the real adoption of your digital tools.
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