Business application · Procurement

SAP Ariba training and adoption.

Guide your buyers and occasional requesters directly inside SAP Ariba, at the moment of the action, without modifying the application.

24/7built-in support
-50 %support requests
30-50 %faster adoption
SAP Ariba
kSTEP 2 / 3Complete the line account assignment.
kSTEP 1 / 3Open the purchase request to process.kSTEP 3 / 3Send it for approval here.
K-NOW
Step-by-step guidance
Create a compliant purchase request
K-STUDIO
Train yourself
Register a supplier
Process a supplier invoice
SAP Ariba adoption
Complete support to make adoption easier.
SAP Ariba training and adoption

Turn a full procurement cycle into simple actions, from the request to the invoice.

SAP Ariba covers sourcing, contracts, catalogues, purchase requests, orders and invoices. Its functional depth is its value, and it is also what makes some journeys hard to remember when you only use them twice a year.

 Our solutions

SAP Ariba adoption for your users.

Deliver help, training and announcements directly inside SAP Ariba, without touching the application.

01

Support the occasional requester

The buyer knows Ariba. The project manager who orders a service twice a year does not. Yet they are the one triggering the spend, and the one holding up the chain when the request is incomplete.

02

Make supplier and catalogue choices reliable

Ordering off-catalogue when a reference exists, picking an unapproved supplier or forgetting a budget line: maverick spend is decided in those three screens. Those are the ones to secure.

03

Take the load off your key users

After go-live, key users absorb the day-to-day questions at the expense of their own work. Help displayed on the screen takes over the most repetitive questions.

 Measurable results

From first steps to autonomy.

24/7
support built into SAP Ariba
-50 %
support requests
30-50 %
faster adoption
 Typical user journey

Continuous support inside SAP Ariba.

Step 1

Preparing for go-live

Each profile replays its own actions — raise a request, pick a supplier, approve an invoice — on a replica of SAP Ariba, without touching real data.

Step 2

Contextual help

At the slightest doubt inside the application, the steps to follow appear on the screen where the action happens, with the points of attention specific to your business rules.

Step 3

Measurement & improvement

Real usage is measured screen by screen: which sites drop off, which step blocks, which content should be revised first.

 About SAP Ariba

A procurement platform connected to a global supplier network.

Published by SAP, Ariba covers sourcing, contract management, catalogues, purchase requests, orders and invoices, with a global supplier network.

The platform integrates with the ERP and finance tools, which multiplies the touchpoints and the profiles involved.

Modules covered
Sourcing and tenders
Contracts and catalogues
Purchase requests and orders
Invoices and matching
Supplier network and data

Expertise deployed at scale.

Knowmore in figures
40 %
of CAC 40 companies
70
countries
+7 M
users
+400
applications supported
Integrations

Get the most out of your software.

All applications
Frequently asked questions

SAP Ariba adoption: your questions.

How do you succeed in a SAP Ariba go-live?
Moving to Ariba changes the daily actions of very different profiles: buyers, approvers, occasional requesters, accounts payable. The method is to have them practise before the switchover on a simulated replica with K-STUDIO, to certify them before go-live, then to keep the guidance K-NOW running through hypercare— the set-up Knowmore deploys on the procurement applications it supports.
How do you reduce off-catalogue buying?
Maverick spend rarely comes from bad intent, but from a requester who cannot find the catalogue reference and works around it. Guidance puts the right search, the right approved supplier and the right account assignment on the screen, at the moment of the request.
How do you support teams spread across several sites and languages?
Help content is tailored by site, by job role and by language, then delivered inside the application without touching SAP Ariba.
How do you measure procurement adoption?
K-VALUE measures usage screen by screen: which sites really apply the process, which fields stay empty, which workflow steps are bypassed. Improvements are then prioritised on observed rather than reported usage.
Your procurement project

Accelerate SAP Ariba adoption at every stage of the user journey.

See how Knowmore reduces training needs, makes technical data reliable and lightens the load on your key users.

Talk to our expert