Guidewire training and adoption.
Guide your policy handlers, claims adjusters and billing teams directly inside Guidewire, at the moment of the action, without modifying the application.
Complete support to make adoption easier.
Turn a deep insurance platform into simple actions, from the policy to the settlement.
Guidewire covers underwriting, billing and claims management, with business rules specific to each insurance product. Its functional depth is its value, and it is also what makes some journeys hard to remember when you only handle a few files a month.
Guidewire adoption for your users.
Deliver help, training and announcements directly inside Guidewire, without touching the application.
Support handlers, not Guidewire experts
An underwriter, a claims handler and a billing officer do not open the same screens and do not use them at the same frequency. A single training course prepares none of the three properly.
Make files and settlements reliable
A wrongly selected coverage, a missing document or a badly qualified amount propagates all the way to the settlement and the customer complaint. These are the steps to secure on the screen itself.
Take the load off your key users
After go-live, key users absorb the day-to-day questions at the expense of their own work. Help displayed on the screen takes over the most repetitive questions.
From first steps to autonomy.
Continuous support inside Guidewire.
Preparing for go-live
Each profile replays its own actions — underwrite, amend a policy, register a claim, settle — on a replica of Guidewire, without touching real data.
Contextual help
At the slightest doubt inside the application, the steps to follow appear on the screen where the action happens, with the points of attention specific to your business rules.
Measurement & improvement
Real usage is measured screen by screen: which sites drop off, which step blocks, which content should be revised first.
A complete insurance platform, from the policy to the settlement.
Published by Guidewire Software, the platform covers underwriting, billing and claims, with rules configured by product and by country.
It integrates with distribution, accounting and fraud tools, which multiplies the touchpoints and the profiles involved.
Expertise deployed at scale.
Knowmore in figuresThey have already deployed their insurance applications with Knowmore.
Insurance comes down to precise actions, performed by very different job roles and often spread across several entities.
All success stories →
Insurance · International programmeAllianz prepares 7 000 employees for the new version of its insurance system with 68 simulated exercises, before the switchover.
Read the success story →
Loss adjusting · InsuranceStelliant brings 5 business applications into one platform and delivers 84 publications there, including instructions that change from one insurer to the next.
Read the success story →A complete suite to succeed in Guidewire adoption.
Support your teams in real time inside Guidewire with step-by-step guidance displayed on the screen.
Build realistic Guidewire simulations to learn by doing, without touching production data.
Measure usage, engagement and points of friction to act on facts rather than on self-reported feedback.
Get the most out of your software.
Guidewire adoption: your questions.
How do you succeed in a Guidewire go-live?
How do you make claim files reliable?
How do you support teams spread across several sites and languages?
How do you measure platform adoption?
Accelerate Guidewire adoption at every stage of the user journey.
See how Knowmore reduces training needs, makes technical data reliable and lightens the load on your key users.
Talk to our expert