Temenos training and adoption.
Guide your advisers, back-office officers and compliance teams directly inside Temenos, at the moment of the action, without modifying the application.
Complete support to make adoption easier.
Turn a multi-country core banking system into simple actions, from one market to the next.
Temenos covers accounts, loans, payments and compliance in configurations that are heavily tailored by country. Its functional depth is its value, and it is also what makes some journeys hard to remember when you only handle a few files a month.
Temenos adoption for your users.
Deliver help, training and announcements directly inside Temenos, without touching the application.
Support each country, not the common core
The same Temenos screen is not filled in the same way in Paris, Geneva or Abidjan. Local configuration changes which fields are mandatory, and group training cannot cover it all.
Make transactions reliable country by country
A field mandatory in one country and optional in another, a local regulatory cap, a wording imposed by the regulator: that is almost always where the error comes from. These are the steps to secure on the screen itself.
Take the load off your key users
After go-live, key users absorb the day-to-day questions at the expense of their own work. Help displayed on the screen takes over the most repetitive questions.
From first steps to autonomy.
Continuous support inside Temenos.
Preparing for go-live
Each job role replays its own actions — open an account, amend a file, process a loan — on a replica of Temenos, without touching real data.
Contextual help
At the slightest doubt inside the application, the steps to follow appear on the screen where the action happens, with the points of attention specific to your business rules.
Measurement & improvement
Real usage is measured screen by screen: which sites drop off, which step blocks, which content should be revised first.
A configurable core banking system, rolled out market by market.
Published by Temenos, the core banking platform covers accounts, savings, loans, payments and compliance, for banks operating in several countries.
It integrates with digital channels and payment systems, which multiplies the touchpoints and the profiles involved.
Expertise deployed at scale.
Knowmore in figuresThey have already deployed their banking applications with Knowmore.
Banking comes down to precise actions, performed by very different job roles and often spread across several networks.
All success stories →
Banking · Core bankingBFM migrates to a new core banking system, with K-NOW installed on premise to guide users directly inside the new applications.
Read the success story →
Banking · Financial servicesBPCE deploys K-NOW under the internal name Guidance so that help reaches the application at the moment of the action, across 2 networks.
Read the success story →A complete suite to succeed in Temenos adoption.
Support your teams in real time inside Temenos with step-by-step guidance displayed on the screen.
Build realistic Temenos simulations to learn by doing, without touching production data.
Measure usage, engagement and points of friction to act on facts rather than on self-reported feedback.
Get the most out of your software.
Temenos adoption: your questions.
How do you succeed in a Temenos go-live?
How do you support a multi-country roll-out?
How do you support teams spread across several sites and languages?
How do you measure banking system adoption?
Accelerate Temenos adoption at every stage of the user journey.
See how Knowmore reduces training needs, makes technical data reliable and lightens the load on your key users.
Talk to our expert