Michelin
de clients du CAC 40 référencés UGAP
d'utilisateurs
applicatifs métier chez un seul client
pays
Objectives
Michelin's objectives were to:
- Standardize, simplify, and accelerate the processing of all financial processes
- Ensure uniform learning and implementation of processes by teams worldwide, regardless of local cultures
Solution
To ensure the success of the training, Michelin wanted to provide hands-on training for Oracle e-business suite.
Hands-on experience with the application is key to adoption. Given the absence and/or difficulties and costs of implementing training databases in different environments and languages, Michelin decided to train and coach employees on the new processes using K-STUDIO's interactive training content simulating the ERP.
Learners were thus able to complete exercises, view, and enter data as if they were actually in Oracle e-business suite. The training could be conducted from a simple USB stick, which was very useful and practical in some countries.
Results
Following the success of simulation-based training on the Backbone ERP, Michelin decided to extend the use of these simulated trainings to the deployment of D2C, first in China and then across all geographies.
This project enabled Michelin and its partner Knowmore to win the 7th Trophy of Trophies: The Change Management Trophy of the Oracle Peoplesoft User Club – AUFO – JD Edwards
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