I joined the Knowmore strategic committee, the French publisher of the 1st digital adoption platform, to actively participate in the evolution of these extraordinary solutions
From the moment he met Emmanuel Esquieu and François Fraysse, the two co-founders of Knowmore in 2015, a relationship of trust was born. Francis Bernard is involved in the strategic committee that meets every month to participate in the strategic development of these “extraordinary solutions”.
According to Francis Bernard, Knowmore’s platforms offer real benefits for all companies. More than just training for Salesforce or Workday… Knowmore’s solutions allow future users to learn the deployed applications more quickly and, once trained, to optimise the use of this software.
Knowmore has already worked on more than 200 applications: ERP, CRM, HRIS, Supply Chain, CMMS, Purchasing, collaborative tools, web portals and specific applications…
Francis Bernard was even surprised to discover that some customers use the Knowmore solution to optimise the use of Enovia and very recently even 3DExperience, products from the Dassault Systèmes range.
On the other hand, promotion and sales are carried out by large service companies, consulting and integration firms that use Knowmore solutions, in order to lead customers to optimise the business applications they service. Being SaaS platforms, Knowmore solutions can be deployed very easily by all service companies aiming to accelerate the digital transformation of their customers. In fact, the ecosystem of service partners is a major channel for the distribution of the solutions.
Knowmore solutions are delivered through an extremely powerful ecosystem
According to Francis Bernard, technological innovation continues to increase. We have entered an era of ‘bubbling’ at all levels.
Everything is becoming digital in our professional and private lives. Everything is becoming more complex and sophisticated, so all general software (CRM, PDM, etc.) has to be adapted for each company. Change in staff is also quite frequent.
This is why it is necessary to manage these constraints. One of the major challenges is to support users in the use of digital functionalities.
This, according to the CEO of Dassault Systèmes, is Knowmore’s promise in offering solutions to train and help with the new tools of digital transformation, which we currently need.
The market Knowmore serves is growing extremely fast*. In this context the keys to Knowmore’s success are
*By 2025, 70% of organizations will use digital adoption solutions across the entire technology stack to overcome still insufficient application users experiences (Source Gartner June 2021).