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Change Management Digital Transformation

AI adoption: how a digital adoption platform helps employees use AI

09/01/2026 Rim Housni

AI adoption is reached when employees use AI tools regularly, correctly and within company rules, not just when licenses are rolled out. A digital adoption platform (DAP) supports ...

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Onboarding Digital Transformation Digital adoption

Digital adoption plan: a complete step-by-step method

06/25/2026 Rim Housni

A digital adoption plan is a structured roadmap that makes sure employees actually use a new business application, such as an ERP, CRM or HRIS, as intended. It sets measurable ...

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Onboarding Digital Transformation Digital adoption

7 Digital Transformation Mistakes That Sabotage Your Project

06/10/2026 Rim Housni

The most common digital transformation mistakes are human rather than technical: treating the project as a pure technology rollout, neglecting change management, limiting training ...

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Digital Transformation Digital adoption

ERP CRM Integration: 10 Reasons to Connect Your ERP and CRM

06/08/2026 Rim Housni

CRM ERP integration connects your customer relationship management system (sales, marketing, customer service) with your enterprise resource planning system (finance, inventory, ...

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Onboarding Digital Transformation Training Digital adoption

Learning by Doing: The Future of Digital Learning

06/04/2026 Rim Housni

Learning by doing is a training approach in which employees build skills by performing real tasks, making mistakes and correcting them, rather than by listening to presentations. ...

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Digital Transformation Digital adoption

What Is PLM? Product Lifecycle Management Explained

06/04/2026 Rim Housni

PLM (product lifecycle management) is both a business approach and a category of software for managing a product from the first idea to end of life. A PLM system keeps CAD files, ...

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Onboarding Change Management Digital Transformation Training Digital adoption

Business Software Training: The Key to Digital Adoption

06/04/2026 Rim Housni

Business software training teaches employees to complete their real tasks in applications such as an ERP, CRM or HRIS. To work, it starts before go-live with hands-on practice on ...

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Digital Transformation Digital adoption

CRM Implementation: 6 Steps to a Successful Rollout

06/04/2026 Rim Housni

CRM implementation is the process of selecting, configuring and rolling out customer relationship management software, migrating your customer data and making sure sales, ...

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Digital Transformation Training Digital adoption

Corporate E-learning: A Strategic Driver of Digital Transformation

06/04/2026 Rim Housni

Corporate e-learning is the online delivery of workplace training: interactive modules, videos, virtual classes and software simulations. To accelerate digital transformation, it ...

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Change Management Digital Transformation Digital adoption

Digital adoption and digital adoption platforms (DAP): the complete guide

06/04/2026 Rim Housni

Digital adoption is achieved when employees actually use the digital tools deployed, and use them correctly. A digital adoption platform (DAP) is software that runs as an overlay ...

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Interviews Digital Transformation Digital adoption

Knowmore on BFM Business: putting people at the heart of digital transformation

06/04/2026 Rim Housni

Key takeaways Knowmore CEO Emmanuel Esquieu was interviewed on BFM Business about the company's French digital adoption platform. With employees using an average of nine different ...

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Onboarding Change Management Digital Transformation Digital adoption

IT project management: how to deliver without disrupting operations

06/04/2026 Rim Housni

IT project management is the planning, coordination and control of technology initiatives, such as deploying an ERP, CRM or HRIS, migrating applications or replacing a business ...

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Digital Transformation Digital adoption

How to choose a digital adoption solution: the criteria that matter

06/04/2026 Rim Housni

To choose a digital adoption solution (DAS), also called a digital adoption platform (DAP), assess seven criteria: coverage of your applications, contextual guidance, usage ...

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Onboarding Change Management Digital Transformation Digital adoption

Software Adoption Metrics: 7 Essential KPIs to Track in Your Company

06/04/2026 Rim Housni

To measure software adoption in your company, track seven adoption metrics: active user rate, frequency of use, key feature usage, task completion time, process completion rate, ...

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Digital Transformation Training

Organizational Learning: Definition, Theory and How to Foster It

06/04/2026 Rim Housni

Key takeaways Organizational learning is the process by which a company creates, shares and reuses its teams' knowledge to improve how it works. Argyris and Schön distinguish ...

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Change Management Digital Transformation Training Digital adoption

Why 70% of Digital Transformations Fall Short Without Adoption Management

06/04/2026 Rim Housni

According to Boston Consulting Group, 70% of digital transformations fall short of their objectives. Digital transformations fail less often because of the technology than because ...

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Onboarding Change Management Digital Transformation Training Digital adoption

Barriers to technology adoption: why your employees aren't using your business tools

06/04/2026 Rim Housni

The main barriers to technology adoption in the workplace are rarely technical. Employees don't use a new business tool when they don't see its benefit, when it is hard to use, ...

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Digital Transformation

PLM Software: Comparing the Leading Product Lifecycle Management Solutions

06/04/2026 Rim Housni

PLM software (product lifecycle management software) is the system of record for product data: CAD files, bills of materials, specifications, changes and compliance records, from ...

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Change Management Digital Transformation

How to create a software tutorial for your procurement tools in 3 steps

06/04/2026 Rim Housni

A procurement software tutorial is a step-by-step guide that shows each user, whether requester, approver, buyer, accounts payable clerk or supplier, how to complete their own ...

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Onboarding Change Management Digital Transformation Training Digital adoption

Digital Employee Experience (DEX) Metrics: 10 KPIs to Track

06/04/2026 Rim Housni

Digital employee experience (DEX) metrics measure how easily employees can get their work done with the digital tools they are given. The most useful ones combine usage data ...

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Change Management Digital Transformation Digital adoption

Hands-On Training: Applying Learning by Doing to Business Software

06/04/2026 Rim Housni

Hands-on training applies learning by doing to the workplace: employees build skills by performing real tasks instead of listening to a presentation. For business software such as ...

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