Key Digital Employee Experience Metrics
Digital Employee Experience: an underutilized strategic lever CRM, ERP, HRIS, collaborative tools… these solutions are ubiquitous. However, their deployment in no way guarantees ...
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Change Management
DAPs in HRIS: Finally a Solution for Information Overload!
Introduction Nearly 40% of French employees consider information overload a major source of stress, negatively impacting their mental well-being. With the proliferation of digital ...
Learning by doing: a new way to learn digital skills
Introduction The Covid-19 pandemic has profoundly accelerated the digital transformation of businesses. The situation has fostered the development of new trends in the training ...
Customer Experience vs Digital Employee Experience: Why Companies Need to Measure Both
CX and DEX: two complementary concepts The Customer Experience (CX) refers to all interactions a customer has with a company, before, during, and after a purchase. It includes ...
Agile Methodology and Digital Transformation: A Powerful Tandem for Rapid Evolution
Introduction Digital transformation has become a necessity for organizations looking to thrive in the digital age. A Cegid/IDC study also shows that since 2020, more than half of ...
New e-procurement trends in 2025: anticipate, innovate, perform
1. Global Context: More Resilient Supply Chains The economic climate remains strained in 2025. Companies are looking to reduce their exposure to risks associated with geopolitical ...
Employee disengagement with digital tools: how to identify and address it
Signs of Digital Disengagement Disengagement doesn't always manifest explicitly. It sets in gradually, often silently.
How to manage multi-tool adoption without burdening the IT department?
The Challenge: Adopt Without Adding Burden The IT is often seen as the orchestrator of digital transformation. But between infrastructure management, user requests, security ...
Knowmore Enters the Top 250 French Software Publishers 2025
A benchmark ranking for the French software industry For 15 years, the Top 250 French Software Publishers ranking by EY & Numeum has analysed the performance and major trends ...
Software Onboarding: The Key to Successful Digital Adoption
What is software onboarding and why is it essential? Thesoftware onboarding refers to the process of integrating and supporting users when they adopt a new digital tool. It aims ...
Why your software remains underutilized despite training
The Limitations of Traditional Training Limited Effectiveness Over Time Training typically takes place at a specific point, often before deployment. At this stage, users haven't ...
How to Measure the ROI of Digital Transformation Using Adoption Data
Companies invest heavily in ERP, CRM, HRIS or collaborative tools to modernize their processes and improve performance. Yet, demonstrating the return on investment (ROI) of these ...
Change Management Methodology: Models, Steps and Best Practices for Digital Transformation
A change management methodology is a structured approach to prepare, support and anchor a transformation so that people actually adopt new tools and ways of working. It combines a ...
Finance Function: Most Digitized Business Processes
Introduction Digital transformation impacts all areas of a company, and the finance function is no exception. Faced with growing challenges of efficiency, compliance, and ...
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Knowmore at the CISIRH HR Applications Exhibition 2025
Why is the CISIRH HR Applications Exhibition a key event? Each year, the exhibition brings together hundreds of professionals united by a common goal: to accelerate the ...
IT Department: A Strategic Player at the Heart of Enterprise Digital Transformation
Introduction: The IT Department, much more than a technical service Long perceived as a technical support entity, the Information Systems Department (IT Department) is now at the ...
Why is procurement digitalization an essential step for your company?
Introduction Digitalization is profoundly transforming businesses, and the procurement function is no exception. Faced with growing challenges such as the health crisis, supply ...
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