Business application · ERP

Infor LN training and adoption.

Guide your finance, procurement and logistics teams directly inside Infor LN, at the moment of the action, without modifying the application.

24/7built-in support
-50 %support requests
30-50 %faster adoption
Infor LN
kSTEP 2 / 3Check component availability.
kSTEP 1 / 3Open the production order.kSTEP 3 / 3Release it to the shop floor here.
K-NOW
Step-by-step guidance
Release a production order
K-STUDIO
Train yourself
Reschedule an operation
Report an operation complete
Infor LN adoption
Complete support to make adoption easier.
Infor LN training and adoption

Turn a deep manufacturing ERP into simple actions, from the order to the delivery.

Infor LN structures production, procurement, stock and finance in industrial environments that are often heavily configured. Its functional depth is its value, and it is also what makes some journeys hard to remember when you only use them a few times a month.

 Our solutions

Infor LN adoption for your users.

Deliver help, training and announcements directly inside Infor LN, without touching the application.

01

Support the shop floor, not ERP experts

A planner, a shop-floor operator and a sales administrator do not open the same screens and do not work at the same pace. A single training course prepares none of the three properly.

02

Make orders and reporting reliable

A wrongly reserved component, an unreported operation or an order released too early throws out the capacity plan and the dates promised to the customer. These are the steps to secure on the screen itself.

03

Take the load off your key users

After go-live, key users absorb the day-to-day questions at the expense of their own work. Help displayed on the screen takes over the most repetitive questions.

 Measurable results

From first steps to autonomy.

24/7
support built into Infor LN
-50 %
support requests
30-50 %
faster adoption
 Typical user journey

Continuous support inside Infor LN.

Step 1

Preparing for go-live

Each job role replays its own actions — post an invoice, create a third party, run a report — on a replica of Infor LN, without touching real data.

Step 2

Contextual help

At the slightest doubt inside the application, the steps to follow appear on the screen where the action happens, with the points of attention specific to your business rules.

Step 3

Measurement & improvement

Real usage is measured screen by screen: which sites drop off, which step blocks, which content should be revised first.

 About Infor LN

A complete manufacturing ERP, from the production order to the delivery.

Published by Infor, LN covers production management, supply chain, procurement, sales and finance, for manufacturers spread across several sites.

The solution integrates with production and quality tools, which multiplies the touchpoints and the profiles involved.

Modules covered
Production orders and planning
Supply and components
Sales administration
Stock and stores
Quality and non-conformities

Expertise deployed at scale.

Knowmore in figures
40 %
of CAC 40 companies
70
countries
+7 M
users
+400
applications supported
Integrations

Get the most out of your software.

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Frequently asked questions

Infor LN adoption: your questions.

How do you succeed in a Infor LN go-live?
Moving to Infor LN changes the daily actions of very different job roles: accounting, procurement, sales, logistics. The method is to have them practise before the switchover on a simulated replica with K-STUDIO, to certify them before go-live, then to keep the guidance K-NOW running through hypercare— the set-up Knowmore deploys on the ERPs it supports.
How do you make shop-floor reporting reliable?
A manufacturing ERP is only worth the quality of what is reported: quantity produced, time spent, scrap, components consumed. These rules are recalled directly in the field concerned, at the moment of entry, rather than in a notice pinned up on the shop floor.
How do you support teams spread across several sites and languages?
Help content is tailored by site, by job role and by language, then delivered inside the application without touching Infor LN.
How do you measure ERP adoption?
K-VALUE measures usage screen by screen: which sites really apply the process, which fields stay empty, which workflow steps are bypassed. Improvements are then prioritised on observed rather than reported usage.
Your ERP project

Accelerate Infor LN adoption at every stage of the user journey.

See how Knowmore reduces training needs, makes technical data reliable and lightens the load on your key users.

Talk to our expert