HxGN EAM training and adoption.
Guide your technicians, planners and storekeepers directly inside HxGN EAM, at the moment of the action, without modifying the application.
Complete support to make adoption easier.
Turn a deep CMMS into simple actions, on a site that never stops.
HxGN EAM structures assets, work orders, preventive maintenance and spare parts. Its functional depth is its value, and it is also what makes some journeys hard to remember when you only handle a few jobs a month.
HxGN EAM adoption for your users.
Deliver help, training and announcements directly inside HxGN EAM, without touching the application.
Support teams on shift, not trainers
On a site running three shifts, nobody can leave for two days of training. The night team learns alone, often at the moment when there is nobody to ask.
Make failure causes and history reliable
A failure cause left empty means a history you cannot use and a preventive plan that never improves. It is the field most often skipped, and the one to secure first on the screen.
Take the load off your key users
After go-live, key users absorb the day-to-day questions at the expense of their own work. Help displayed on the screen takes over the most repetitive questions.
From first steps to autonomy.
Continuous support inside HxGN EAM.
Preparing for go-live
Each job role replays its own actions — raise a request, plan, close a job — on a replica of HxGN EAM, without touching real data.
Contextual help
At the slightest doubt inside the application, the steps to follow appear on the screen where the action happens, with the points of attention specific to your business rules.
Measurement & improvement
Real usage is measured screen by screen: which sites drop off, which step blocks, which content should be revised first.
A complete CMMS for installations running around the clock.
Published by Hexagon, HxGN EAM manages the asset lifecycle: assets, jobs, preventive maintenance, spare parts and costs, for sites that run continuously.
The solution integrates with the ERP and supervision tools, which multiplies the touchpoints and the profiles involved.
Expertise deployed at scale.
Knowmore in figuresThey have already deployed their CMMS with Knowmore.
Maintenance comes down to precise actions, performed in the field by teams that never stop.
All success stories →
Airports · MaintenanceA major French airport company replaces its CMMS with K-STUDIO before the switchover, then K-NOW inside the real tool, at the moment of the action.
Read the success story →
Rail · MaintenanceSNCF Réseau prepares its teams on a replica of its CMMS with K-STUDIO, then K-NOW takes over inside the real application.
Read the success story →A complete suite to succeed in HxGN EAM adoption.
Support your teams in real time inside HxGN EAM with step-by-step guidance displayed on the screen.
Build realistic HxGN EAM simulations to learn by doing, without touching production data.
Measure usage, engagement and points of friction to act on facts rather than on self-reported feedback.
Get the most out of your software.
HxGN EAM adoption: your questions.
How do you succeed in a HxGN EAM go-live?
How do you build a failure history you can actually use?
How do you support teams spread across several sites and languages?
How do you measure CMMS adoption?
Accelerate HxGN EAM adoption at every stage of the user journey.
See how Knowmore reduces training needs, makes technical data reliable and lightens the load on your key users.
Talk to our expert