Business application · ERP

IFS Cloud training and adoption.

Guide your finance, procurement and logistics teams directly inside IFS, at the moment of the action, without modifying the application.

24/7built-in support
-50 %support requests
30-50 %faster adoption
IFS
kSTEP 2 / 3Check the parts available in stores.
kSTEP 1 / 3Open the service request.kSTEP 3 / 3Schedule the technician here.
K-NOW
Step-by-step guidance
Schedule a service job
K-STUDIO
Train yourself
Reserve spare parts
Close a service report
IFS adoption
Complete support to make adoption easier.
IFS Cloud training and adoption

Turn a single platform into simple actions, from the request to billing the job.

IFS Cloud brings ERP, asset maintenance and field service into a single platform. Its functional depth is its value, and it is also what makes some journeys hard to remember when you only use them a few times a month.

 Our solutions

IFS Cloud adoption for your users.

Deliver help, training and announcements directly inside IFS, without touching the application.

01

Support the field and head office

IFS Cloud connects worlds that rarely talk: a technician on site, a planner at the office and an accountant doing the rebilling. Each of them only sees one slice of the same process.

02

Make jobs and rebilling reliable

Unrecorded time, a part consumed without being declared or an incomplete report all end up as a job that never gets invoiced. These are the steps to secure on the screen itself.

03

Take the load off your key users

After go-live, key users absorb the day-to-day questions at the expense of their own work. Help displayed on the screen takes over the most repetitive questions.

 Measurable results

From first steps to autonomy.

24/7
support built into IFS
-50 %
support requests
30-50 %
faster adoption
 Typical user journey

Continuous support inside IFS.

Step 1

Preparing for go-live

Each job role replays its own actions — post an invoice, create a third party, run a report — on a replica of IFS, without touching real data.

Step 2

Contextual help

At the slightest doubt inside the application, the steps to follow appear on the screen where the action happens, with the points of attention specific to your business rules.

Step 3

Measurement & improvement

Real usage is measured screen by screen: which sites drop off, which step blocks, which content should be revised first.

 About IFS Cloud

A single platform for ERP, maintenance and field service.

Published by the Swedish vendor IFS, the IFS Cloud platform covers finance, procurement, production, asset maintenance and field service management, for organisations spread across several sites.

It integrates with mobile field tools and supervision systems, which multiplies the touchpoints and the profiles involved.

Modules covered
Service jobs and scheduling
Asset maintenance
Spare parts and stores
Service contracts and rebilling
Finance and procurement

Expertise deployed at scale.

Knowmore in figures
40 %
of CAC 40 companies
70
countries
+7 M
users
+400
applications supported
Integrations

Get the most out of your software.

All applications
Frequently asked questions

IFS adoption: your questions.

How do you succeed in a IFS go-live?
Moving to IFS changes the daily actions of very different job roles: accounting, procurement, sales, logistics. The method is to have them practise before the switchover on a simulated replica with K-STUDIO, to certify them before go-live, then to keep the guidance K-NOW running through hypercare— the set-up Knowmore deploys on the ERPs it supports.
How do you make service reports reliable?
A job only gets invoiced if it is recorded properly: time spent, parts consumed, failure cause, customer signature. These rules are recalled directly in the field concerned, on mobile as well as at the desk, at the moment of the action.
How do you support teams spread across several sites and languages?
Help content is tailored by site, by job role and by language, then delivered inside the application without touching IFS.
How do you measure ERP adoption?
K-VALUE measures usage screen by screen: which sites really apply the process, which fields stay empty, which workflow steps are bypassed. Improvements are then prioritised on observed rather than reported usage.
Your ERP project

Accelerate IFS adoption at every stage of the user journey.

See how Knowmore reduces training needs, makes technical data reliable and lightens the load on your key users.

Talk to our expert