Centric PLM training and adoption.
Guide your designers, product managers and buyers directly inside Centric PLM, at the moment of the action, without modifying the application.
Complete support to make adoption easier.
Turn a deep PLM into simple actions, from the style to the approved collection.
Centric PLM structures collections, tech packs, materials, suppliers and development calendars. Its functional depth is its value, and it is also what makes some journeys hard to remember from one season to the next.
Centric PLM adoption for your users.
Deliver help, training and announcements directly inside Centric PLM, without touching the application.
Support creative roles, not PLM experts
A designer, a product manager and a buyer do not open the same screens and do not use them at the same frequency. A single training course prepares none of the three properly.
Make tech packs and collections reliable
A wrongly referenced material, a missing colourway or an incomplete tech pack propagates all the way to the supplier and the collection calendar. These are the steps to secure on the screen itself.
Take the load off your key users
After go-live, key users absorb the day-to-day questions at the expense of their own work. Help displayed on the screen takes over the most repetitive questions.
From first steps to autonomy.
Continuous support inside Centric PLM.
Preparing for go-live
Each job role replays its own actions — create a tech pack, edit a materials bill, approve a collection — on a replica of Centric PLM, without touching real data.
Contextual help
At the slightest doubt inside the application, the steps to follow appear on the screen where the action happens, with the points of attention specific to your business rules.
Measurement & improvement
Real usage is measured screen by screen: which sites drop off, which step blocks, which content should be revised first.
A complete PLM, from the style to the market launch.
Published by Centric Software, the PLM covers collections, tech packs, materials, suppliers, costs and calendars, for brands present in several countries.
The platform integrates with design tools and retail ERPs, which multiplies the touchpoints and the profiles involved.
Expertise deployed at scale.
Knowmore in figuresThey have already deployed their product applications with Knowmore.
Product development comes down to precise actions, performed by very different job roles and often spread across several countries.
All success stories →
Consulting · PLMCristal Optimisations deploys K-NOW in the PLM environments it supports, with role-based guidance maintained by its own consultants.
Read the success story →
Retail · Store networkYves Rocher trains its 700-store network on its new point-of-sale system using a K-STUDIO replica, before taking real payments.
Read the success story →A complete suite to succeed in Centric PLM adoption.
Support your teams in real time inside Centric PLM with step-by-step guidance displayed on the screen.
Build realistic Centric PLM simulations to learn by doing, without touching production data.
Measure usage, engagement and points of friction to act on facts rather than on self-reported feedback.
Get the most out of your software.
Centric PLM adoption: your questions.
How do you succeed in a Centric PLM go-live?
How do you make tech packs reliable?
How do you support teams spread across several sites and languages?
How do you measure PLM adoption?
Accelerate Centric PLM adoption at every stage of the user journey.
See how Knowmore reduces training needs, makes technical data reliable and lightens the load on your key users.
Talk to our expert