DATEV training and adoption.
Guide your finance, procurement and logistics teams directly inside DATEV, at the moment of the action, without modifying the application.
Complete support to make adoption easier.
Turn standardised accounting rules into simple actions, from the document to the deadline.
DATEV covers accounting, payroll and tax filing, with highly standardised rules specific to German law. Its functional depth is its value, and it is also what makes some journeys hard to remember when you only use them at each deadline.
DATEV adoption for your users.
Deliver help, training and announcements directly inside DATEV, without touching the application.
Support both sides of the file
The accountant at the firm and the person entering data at the client see neither the same screens nor the same stakes. Help has to cover both ends, otherwise the file comes back incomplete.
Make entries and deadlines reliable
A wrong contra account, an unattached document or a missed filing deadline cost the firm time and expose the client. These are the steps to secure on the screen itself.
Take the load off your key users
After go-live, key users absorb the day-to-day questions at the expense of their own work. Help displayed on the screen takes over the most repetitive questions.
From first steps to autonomy.
Continuous support inside DATEV.
Preparing for go-live
Each job role replays its own actions — post an invoice, create a third party, run a report — on a replica of DATEV, without touching real data.
Contextual help
At the slightest doubt inside the application, the steps to follow appear on the screen where the action happens, with the points of attention specific to your business rules.
Measurement & improvement
Real usage is measured screen by screen: which sites drop off, which step blocks, which content should be revised first.
An accounting and payroll suite, from the supporting document to the filing.
Published by DATEV eG, the suite covers accounting, payroll, tax and exchange with accounting firms, for companies and practices in Germany and Austria.
The suite integrates with the ERP and document management tools, which multiplies the touchpoints and the profiles involved.
Expertise deployed at scale.
Knowmore in figuresThey have already deployed their ERP with Knowmore.
An ERP comes down to precise actions, performed by very different job roles and often spread across several sites.
All success stories →
Industry · FlooringGerflor supports 630 users with help publications created and maintained by its own teams, delivered in 4 languages.
Read the success story →
Industry · FinanceMichelin trains its finance teams on a replica of its ERP, with no training database to build in each country.
Read the success story →A complete suite to succeed in DATEV adoption.
Support your teams in real time inside DATEV with step-by-step guidance displayed on the screen.
Build realistic DATEV simulations to learn by doing, without touching production data.
Measure usage, engagement and points of friction to act on facts rather than on self-reported feedback.
Get the most out of your software.
DATEV adoption: your questions.
How do you succeed in a DATEV go-live?
How do you make exchanges with the accounting firm reliable?
How do you support teams spread across several sites and languages?
How do you measure ERP adoption?
Accelerate DATEV adoption at every stage of the user journey.
See how Knowmore reduces training needs, makes technical data reliable and lightens the load on your key users.
Talk to our expert