Yves Rocher decided to upgrade its cash register system and chose the Cegid Retail Y2 solution.
The cosmetics company needed to find a sustainable solution to :
before the implementation of the new information system: train its 5,000 partners and consultants in more than 700 stores
after the implementation: easily and permanently onboard the new consultants and customer advisors who regularly join its stores
Yves Rocher chose K-STUDIO the application simulator to train in the form of a course composed of face-to-face and e-Learning modules posted on the internal LMS to train its employees on processes using the new cash register and its PIM intranet portal.
Knowmore has produced 77 training courses simulating all the checkout processes, including the use of the barcode reader, to train the Partners and Advisors in practice.
Following the success of the first training courses in France, Yves Rocher entrusted Knowmore with the localization of a large part of these training courses for Belgium in Flemish and Walloon.
Levers of change management Accelerators of digital transformation
Creation software for creating 100% realistic and interactive application training content, more flexible and cost-effective than a training environment.
Digital Adoption Platform
Application GPS for guiding, advising and alerting users while using applications in real-life work situations.
Allows for measuring actual application usage to improve user experience and optimize digital adoption.
Are you are accompanying hundreds or thousands of users in an application and need a rapid training solution? Are you looking to reduce Support costs? Are you monitoring the market? Do you have a project? Or… would you just like to find out more?